Job Overview
Employment Type
Full-time
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a renowned fast-casual restaurant chain that originated from a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group, Shake Shack has blossomed into a globally recognized hospitality brand celebrated for its commitment to quality food, exceptional service, and a deep dedication to community and sustainability. The restaurant combines its roots in fine dining with innovative quick-service concepts, offering a dynamic and inclusive work environment that fosters growth, collaboration, and fun. With a mission to "Stand For Something Good," Shake Shack emphasizes putting its people first, nurturing a positive workplace culture, and encouraging team members to make a meaningful impact both within the company and in the neighborhoods they serve.
As a rapidly expanding name in the hospitality industry, Shake Shack is seeking a full-time Shack Manager for their Charleston, SC location (4840 Tanger Outlet Blvd, Ste 791). This leadership role offers an opportunity to be part of a passionate and energetic team dedicated to delivering extraordinary guest experiences while promoting the brand locally. The Shack Manager will oversee daily restaurant operations, ensuring the highest standards of customer service and operational excellence are met consistently. This position requires motivating, training, and mentoring team members, empowering them to perform at their best in a fast-paced and high-volume environment. Managers at Shake Shack play a pivotal role in cultivating a positive workplace culture where innovation, teamwork, and growth are prioritized.
In this role, you will manage all aspects of the Shack’s operations, including maintaining sanitation and safety regulations, managing financial business components like food planning, purchasing, and personnel schedules, and spearheading initiatives to enhance the company’s presence within the local community. The ideal candidate will bring 2-3 years of restaurant management experience, preferably within a high-volume quick-service or fast-casual setting, demonstrating strong leadership capabilities and a deep understanding of operational intricacies. With an emphasis on coaching and driving excellence, the Shack Manager will ensure the team remains aligned with Shake Shack’s core values and commitment to quality hospitality.
Shake Shack's commitment to employee well-being includes a comprehensive benefits package featuring medical, dental, and vision insurance, employer-paid life and disability insurance, paid time off, parental leave, and 401k matching. Additionally, employees enjoy exclusive meal discounts, corporate discounts on travel and wellness products, and opportunities for personal and professional development within an inclusive, fun, and supportive workplace. Join Shake Shack and become a part of the #ShackFam, where every day is an opportunity to contribute to something good, driving memorable guest experiences and fostering a thriving team environment.
As a rapidly expanding name in the hospitality industry, Shake Shack is seeking a full-time Shack Manager for their Charleston, SC location (4840 Tanger Outlet Blvd, Ste 791). This leadership role offers an opportunity to be part of a passionate and energetic team dedicated to delivering extraordinary guest experiences while promoting the brand locally. The Shack Manager will oversee daily restaurant operations, ensuring the highest standards of customer service and operational excellence are met consistently. This position requires motivating, training, and mentoring team members, empowering them to perform at their best in a fast-paced and high-volume environment. Managers at Shake Shack play a pivotal role in cultivating a positive workplace culture where innovation, teamwork, and growth are prioritized.
In this role, you will manage all aspects of the Shack’s operations, including maintaining sanitation and safety regulations, managing financial business components like food planning, purchasing, and personnel schedules, and spearheading initiatives to enhance the company’s presence within the local community. The ideal candidate will bring 2-3 years of restaurant management experience, preferably within a high-volume quick-service or fast-casual setting, demonstrating strong leadership capabilities and a deep understanding of operational intricacies. With an emphasis on coaching and driving excellence, the Shack Manager will ensure the team remains aligned with Shake Shack’s core values and commitment to quality hospitality.
Shake Shack's commitment to employee well-being includes a comprehensive benefits package featuring medical, dental, and vision insurance, employer-paid life and disability insurance, paid time off, parental leave, and 401k matching. Additionally, employees enjoy exclusive meal discounts, corporate discounts on travel and wellness products, and opportunities for personal and professional development within an inclusive, fun, and supportive workplace. Join Shake Shack and become a part of the #ShackFam, where every day is an opportunity to contribute to something good, driving memorable guest experiences and fostering a thriving team environment.
Job Requirements
- high school diploma or equivalent
- 2-3 years of experience in restaurant management in a high-volume, fast-paced environment
- knowledge of food safety and sanitation regulations
- strong leadership and communication skills
- ability to work flexible hours including weekends and holidays
- food handler certification preferred
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- must exhibit an aptitude for leading, coaching, and driving excellence at every level
- understanding of financial aspects of business operations
- food handler certification, preferred
- willingness to work flexible hours
Job Duties
- manage daily restaurant operations to ensure superior service and guest satisfaction
- train team members on all aspects of the Shack operations
- motivate and manage team members to provide highest level of hospitality
- demonstrate leadership with a focus on coaching and achieving excellence
- develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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