Job Overview
Compensation
Salary
Range $60,000.00 - $65,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Belden House & Mews is a distinguished establishment in the hospitality industry, renowned for its rich heritage and exceptional commitment to delivering a world-class guest experience. Nestled as a sumptuously designed and meticulously restored luxury hotel, Belden House & Mews embodies splendor and attention to detail in every aspect of its operation. The property is composed of the main Belden House and an adjacent Mews, both of which offer a blend of historic charm and modern sophistication. Hosting guests in an environment that combines comfort and elegance, Belden House & Mews has built a strong reputation for personalized and anticipatory service that exceeds expectations.
The company’s culture is deeply rooted in collaboration, dedication, and a passion for providing best-in-class customer service. Staff are valued and encouraged to support one another across departments, creating a unified team committed to success that reflects positively on both employees and guests. This spirit of teamwork ensures that every detail matters, and that the establishment consistently maintains its reputation for excellence. Moreover, Belden House & Mews is dedicated to community involvement and environmental preservation, reflecting a broader commitment beyond its immediate hospitality function.
The role of Restaurant Manager at Belden House & Mews is a pivotal position within their Food & Beverage (F&B) department. Reporting to the Senior F&B Manager, this position commands significant responsibility in overseeing the daily operations of the hotel’s dining outlets. The Manager's prime focus is to ensure that every guest enjoys an exceptional luxury dining experience, aligning with the high standards synonymous with the brand. This includes driving outstanding service, operational excellence, and financial performance while maintaining compliance with relevant health, safety, and brand quality standards.
The Restaurant Manager leads a team of front-of-house staff to maintain an elegant atmosphere that is consistent with the hotel’s luxury image. This role involves direct involvement in operational tasks such as managing opening and closing procedures, overseeing the guest flow and reservations, and ensuring cleanliness and maintenance of the restaurant space. The Manager is also instrumental in guest relations, resolving any issues promptly and with professionalism to foster positive perceptions and repeat patronage.
In addition to guest service delivery and operations management, the Restaurant Manager has significant leadership responsibilities. This includes recruiting, training, coaching, and mentoring the restaurant team. Performance management is an ongoing requirement, with the Manager conducting regular evaluations and facilitating daily briefings to communicate service standards and operational updates. Staffing and scheduling are managed judiciously to optimize labor costs and meet the business demand effectively.
Financial oversight is another core element of this role. The Restaurant Manager monitors daily sales and expenses, controls inventory, reduces waste, and manages supplies — all with a view to achieving revenue and profitability goals. They also ensure beverage quality and menu knowledge meet luxury hospitality expectations, supporting a comprehensive guest experience.
Safety and compliance with health regulations, including responsible alcohol service, are rigorously maintained. The Manager fosters a safe working environment for employees and guests alike. Collaboration with other hotel departments broadens the scope of this role, supporting special events, VIP experiences, and promotional initiatives that enhance the hotel’s brand and guest offerings.
Compensation for this full-time position is competitive, with an annual salary ranging from $60,000 to $65,000. This rewarding career opportunity at Belden House & Mews is ideal for individuals passionate about luxury hospitality who thrive in a dynamic, team-oriented environment where quality and service are paramount.
The company’s culture is deeply rooted in collaboration, dedication, and a passion for providing best-in-class customer service. Staff are valued and encouraged to support one another across departments, creating a unified team committed to success that reflects positively on both employees and guests. This spirit of teamwork ensures that every detail matters, and that the establishment consistently maintains its reputation for excellence. Moreover, Belden House & Mews is dedicated to community involvement and environmental preservation, reflecting a broader commitment beyond its immediate hospitality function.
The role of Restaurant Manager at Belden House & Mews is a pivotal position within their Food & Beverage (F&B) department. Reporting to the Senior F&B Manager, this position commands significant responsibility in overseeing the daily operations of the hotel’s dining outlets. The Manager's prime focus is to ensure that every guest enjoys an exceptional luxury dining experience, aligning with the high standards synonymous with the brand. This includes driving outstanding service, operational excellence, and financial performance while maintaining compliance with relevant health, safety, and brand quality standards.
The Restaurant Manager leads a team of front-of-house staff to maintain an elegant atmosphere that is consistent with the hotel’s luxury image. This role involves direct involvement in operational tasks such as managing opening and closing procedures, overseeing the guest flow and reservations, and ensuring cleanliness and maintenance of the restaurant space. The Manager is also instrumental in guest relations, resolving any issues promptly and with professionalism to foster positive perceptions and repeat patronage.
In addition to guest service delivery and operations management, the Restaurant Manager has significant leadership responsibilities. This includes recruiting, training, coaching, and mentoring the restaurant team. Performance management is an ongoing requirement, with the Manager conducting regular evaluations and facilitating daily briefings to communicate service standards and operational updates. Staffing and scheduling are managed judiciously to optimize labor costs and meet the business demand effectively.
Financial oversight is another core element of this role. The Restaurant Manager monitors daily sales and expenses, controls inventory, reduces waste, and manages supplies — all with a view to achieving revenue and profitability goals. They also ensure beverage quality and menu knowledge meet luxury hospitality expectations, supporting a comprehensive guest experience.
Safety and compliance with health regulations, including responsible alcohol service, are rigorously maintained. The Manager fosters a safe working environment for employees and guests alike. Collaboration with other hotel departments broadens the scope of this role, supporting special events, VIP experiences, and promotional initiatives that enhance the hotel’s brand and guest offerings.
Compensation for this full-time position is competitive, with an annual salary ranging from $60,000 to $65,000. This rewarding career opportunity at Belden House & Mews is ideal for individuals passionate about luxury hospitality who thrive in a dynamic, team-oriented environment where quality and service are paramount.
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years’ experience in food and beverage or restaurant management
- Proven leadership ability
- Strong organizational skills
- Effective communication skills
- Ability to work under pressure in a fast-paced environment
- Flexibility to work varied shifts including nights and weekends
- Knowledge of food safety and sanitation regulations
- Ability to handle guest complaints professionally
- Willingness to collaborate with multiple departments
- Commitment to maintaining high standards of cleanliness and safety
Job Qualifications
- High school diploma or equivalent
- Prior experience in restaurant management preferably in a luxury hospitality setting
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Knowledge of food and beverage operations, including safety and sanitation standards
- Ability to manage budgets and control costs
- Proficiency in customer service and conflict resolution
- Ability to work flexibly including evenings, weekends, and holidays
- Familiarity with reservation and POS systems
- Commitment to delivering exceptional guest experiences
Job Duties
- Deliver exceptional, personalized guest service consistent with luxury hospitality standards
- Ensure every guest receives prompt, professional, and attentive service
- Resolve guest concerns quickly and effectively
- Maintain an elegant dining atmosphere that reflects the hotel’s luxury brand
- Manage all day-to-day restaurant operations including opening and closing procedures
- Ensure compliance with hotel policies, food safety regulations, sanitation standards, and health codes
- Support restaurant cleanliness, maintenance, and presentation
- Coordinate reservations, seating, and service flow
- Recruit, train, coach, and mentor restaurant team members
- Conduct regular performance evaluations and provide ongoing feedback
- Foster a positive, inclusive, and high-performance work environment
- Prepare staff schedules based on business levels while managing labor costs
- Lead daily pre-shift meetings to communicate service expectations and operational updates
- Monitor daily sales, labor costs, and operating expenses
- Control inventory, reduce waste, and manage beverage and operating supplies
- Monitor service timing and guest satisfaction
- Ensure beverage standards, wine service, and menu knowledge meet luxury hospitality expectations
- Ensure compliance with food health, safety, and licensing regulations
- Maintain responsible alcohol service standards
- Promote a safe working environment for employees and guests
- Collaborate with other departments to coordinate special events and VIP experiences
- Support hotel initiatives, promotional activities, and seasonal programming
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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