Denny's logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $37,700.00 - $53,200.00
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Benefits

Manager Bonus Program
Major Medical Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
Paid training
401(k) retirement plan with matching contribution
Free Meals
Referral program
Paid tuition for English Language courses
Opportunity for advancement

Job Description

Denny's, known as America's Diner, is a leading casual dining restaurant chain recognized for its welcoming environment and delicious, creative menu offerings. Established with the philosophy that everyone should feel at home, Denny's encourages guests and employees alike to be themselves, celebrating diversity and creativity in food and people. The brand has built a strong reputation for being "Open for Anything," meaning it is always accessible and ready to serve customers whenever they want. From classic pancakes served any time of day to hearty burgers and unique dishes, Denny's offers a flexible and inclusive dining experience that caters to various tastes and preferences.

At Denny's, the workplace culture reflects its commitment to inclusivity and personal expression, fostering a supportive atmosphere where employees can develop professionally and personally. As a Restaurant Manager at Denny's, you will be at the heart of this vibrant team, responsible for overseeing the daily operations of the restaurant while maintaining the highest standards of food quality, customer service, and employee engagement. This full-time position offers a rewarding career path with competitive benefits, including major medical and dental insurance, life insurance, short-term disability, a 401(k) retirement plan with matching contributions, paid training, and much more.

The Restaurant Manager role is pivotal, focusing on leadership and operational excellence. You will direct the work of all restaurant employees, ensuring smooth coordination between front and back-of-house activities. Your responsibilities include recruiting, hiring, training, and developing staff members to meet company standards and support growth objectives. Managing inventory, safeguarding safety and sanitation compliance, and maintaining a pleasant work environment are key aspects of this position. Additionally, you will handle guest concerns with professionalism and care, contributing to an excellent customer experience that aligns with Denny's welcoming brand.

This role is ideal for candidates who possess strong communication and organizational skills, a keen understanding of restaurant operations, and the ability to motivate and develop a diverse team. The Restaurant Manager will also participate in formal training programs and help cultivate certified trainers within the restaurant to strengthen workforce capabilities. With opportunities for career advancement and a supportive working environment, Denny's invites motivated individuals to join their team, where your unique talents and passion for hospitality will be valued and nurtured.

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant management or supervisory role preferred
  • ability to work full-time hours including nights, weekends, and holidays
  • strong leadership and interpersonal skills
  • ability to handle guest concerns professionally and efficiently
  • basic math skills and understanding of cash handling
  • ability to maintain safety and sanitation standards
  • excellent verbal and written communication skills

Job Qualifications

  • Successful completion of Manager in Training program and additional training as required
  • excellent communication skills to address staff and guest concerns
  • good organizational skills
  • knowledge of all facets of restaurant operations
  • ability to assist in training and filling positions as needed
  • must have basic math skills including an understanding of restaurant cash register and cash handling procedures
  • must complete all training, anti-discrimination & anti-harassment training and embrace our company's nondiscrimination & anti-harassment policies and values

Job Duties

  • Directs the work of all restaurant employees
  • assist with the recruitment, interviewing, hiring & training, and development of restaurant staff
  • assists in the development of plans supportive of company strategies to achieve business growth (sales and profits) and customer satisfaction
  • coordinates and controls restaurant operations to include front and back of house
  • ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established standards and specifications
  • completes assigned office duties: guest check validations, timely drawer changes, audits, daily and weekly close-outs, schedules, and inventory
  • assist in ensuring that facility and equipment are adhered to, through preventive maintenance, energy conservation, repairs, security measures, and that safety and sanitation requirements are met at all times
  • ensures customer satisfaction through effective and efficient service and a clean and pleasant environment
  • complete all training courses
  • assists in the investigations of complaints and provides support and guidance and coaching to all employees as needed
  • participates in the development of certified hourly trainers

Job Criteria

Experience

No experience required


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