Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $33.17
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career Development
Job Description
Taco Bell is a leading fast-food restaurant chain specializing in Mexican-inspired cuisine, known for its innovative menu and commitment to delivering quality food and excellent customer service. With thousands of locations worldwide, Taco Bell serves millions of customers daily, offering a fun and vibrant dining experience. The company is recognized for its strong brand presence, dedication to employee development, and operational excellence. Working at Taco Bell means being part of a dynamic team that values community, creativity, and teamwork.
The Restaurant General Manager (RGM) at Taco Bell plays a critical leadership role, providing overall supervision and direction for the operations of an individual unit. This position demands a hands-on approach, requiring the RGM to actively engage with the team, model exemplary behavior, and ensure that every aspect of the restaurant runs smoothly and profitably. The RGM is accountable for upholding high standards of cleanliness, hospitality, product quality, speed of service, and building maintenance.
As a Restaurant General Manager, you will be responsible for managing all operational facets of the restaurant to meet company guidelines and budgeted financial goals. This includes controlling food, labor, cash, and other controllable costs while driving positive sales growth by focusing on critical metrics like 5 Bells, CORE, speed of service, and food quality. Staffing is a key area, where you will ensure that adequate personnel levels are maintained for all shifts to deliver exceptional guest experiences.
Leadership and team development are central to the RGM role. You will conduct performance appraisals, manage the hiring process, and provide coaching and training to develop team members and managers alike, ensuring they achieve certification and performance standards. Maintaining a safe and compliant restaurant environment according to local, state, and federal regulations is crucial, along with overseeing equipment maintenance and facility repairs.
Customer satisfaction is another vital responsibility. The RGM handles guest complaints with professionalism to ensure repeat business and supports a positive work atmosphere that reduces turnover through effective employee selection and training. In certain situations, the RGM may also participate directly in food preparation and cash handling.
Success in this role will be measured by comprehensive performance reviews focusing on sales figures, cost controls, labor management, food safety audits, customer service metrics, and overall operational excellence. The RGM must be a proactive leader with strong communication skills, financial acumen, and the ability to inspire and manage a team effectively.
Overall, this role is ideal for motivated individuals passionate about restaurant management, seeking to grow within a reputable global brand while contributing to a dynamic, customer-focused environment. You will have the opportunity to develop your leadership skills and impact the success of a thriving Taco Bell restaurant unit.
The Restaurant General Manager (RGM) at Taco Bell plays a critical leadership role, providing overall supervision and direction for the operations of an individual unit. This position demands a hands-on approach, requiring the RGM to actively engage with the team, model exemplary behavior, and ensure that every aspect of the restaurant runs smoothly and profitably. The RGM is accountable for upholding high standards of cleanliness, hospitality, product quality, speed of service, and building maintenance.
As a Restaurant General Manager, you will be responsible for managing all operational facets of the restaurant to meet company guidelines and budgeted financial goals. This includes controlling food, labor, cash, and other controllable costs while driving positive sales growth by focusing on critical metrics like 5 Bells, CORE, speed of service, and food quality. Staffing is a key area, where you will ensure that adequate personnel levels are maintained for all shifts to deliver exceptional guest experiences.
Leadership and team development are central to the RGM role. You will conduct performance appraisals, manage the hiring process, and provide coaching and training to develop team members and managers alike, ensuring they achieve certification and performance standards. Maintaining a safe and compliant restaurant environment according to local, state, and federal regulations is crucial, along with overseeing equipment maintenance and facility repairs.
Customer satisfaction is another vital responsibility. The RGM handles guest complaints with professionalism to ensure repeat business and supports a positive work atmosphere that reduces turnover through effective employee selection and training. In certain situations, the RGM may also participate directly in food preparation and cash handling.
Success in this role will be measured by comprehensive performance reviews focusing on sales figures, cost controls, labor management, food safety audits, customer service metrics, and overall operational excellence. The RGM must be a proactive leader with strong communication skills, financial acumen, and the ability to inspire and manage a team effectively.
Overall, this role is ideal for motivated individuals passionate about restaurant management, seeking to grow within a reputable global brand while contributing to a dynamic, customer-focused environment. You will have the opportunity to develop your leadership skills and impact the success of a thriving Taco Bell restaurant unit.
Job Requirements
- Must be at least 18 years old or older
- Legal right to work in the United States
- Have open availability and ability to work flexible hours and all shifts as needed
- Comes to work with good hygiene
- Has reliable transportation and able to arrive to work on time
Job Qualifications
- High school diploma or GED
- Minimum of 6 months experience in a shift management or supervisory role, preferably in a service-related business
- Strong preference for internal promotion with completed learning zone training and certifications
- Excellent oral and written communication skills
- Basic math and reading skills
- Ability to learn quickly with a can-do attitude
- Demonstrated ability to maintain financial controls and coach and train employees
- Positive, friendly, and courteous attitude
Job Duties
- Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
- Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
- Performs the hiring process for new crew members, shift leaders, and assistant general managers
- Coaches and councils all crew members and managers and is responsible for training and developing their team to expected certification and performance levels
- Maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
- Ensures compliance with all local, state, and federal laws pertaining to employment
- Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed
- Ensures that preventative maintenance procedures are followed for all equipment and facilities and reports any needed repairs to the maintenance department and area coach
- Ensures excellent levels of guest service on all shifts and properly handles guest complaints to facilitate repeat business
- Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings
- Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment
- Prepares food as needed for guests and training purposes as well as handling the cash register and money when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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