Job Overview
Employment Type
Full-time
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a prominent and rapidly growing hospitality brand known for its commitment to quality food and exceptional customer experiences. Founded by Danny Meyer, the CEO of Union Square Hospitality Group, Shake Shack began as a humble hot dog cart in New York City's Madison Square Park. The initial concept quickly gained immense popularity, with daily lines forming as loyal Shack Fans supported the brand's unique blend of fine dining-quality food and community involvement. The proceeds from the original cart were dedicated to park beautification efforts, exemplifying the company’s deep-rooted commitment to giving back to the communities it serves. Today, Shake Shack boasts a vibrant network of restaurants globally, distinguished by their mission to "Stand For Something Good." This mission permeates every aspect of the business, from employee culture to guest interactions and community engagement.
Shake Shack is more than just a restaurant – it is a community-focused hospitality leader that emphasizes putting its people first. The company fosters an inclusive and supportive work environment where team members are empowered, valued, and encouraged to grow both personally and professionally. With a dedication to doing the right thing, the company prioritizes ethical business practices, sustainability, and continuous learning opportunities. Employees at Shake Shack benefit from comprehensive training, hands-on mentorship, and clear pathways for career progression, ensuring they can make a lasting impact beyond the restaurant floor.
The role offered is that of a Restaurant Manager at the Scottsdale, AZ location within Fashion Square. This full-time position is integral to maintaining Shake Shack's high standards of service and hospitality. The Restaurant Manager will be responsible for overseeing daily operations, training and motivating team members, and ensuring compliance with company policies and food safety regulations. The position requires strong leadership skills and the ability to inspire a diverse team to consistently deliver an outstanding guest experience.
As a Restaurant Manager, the successful candidate will develop and implement strategic plans to promote the Shake Shack brand within the local community, leveraging word-of-mouth marketing and special restaurant events. The Manager is expected to balance operational excellence with a passion for hospitality, coaching staff to achieve excellence at every interaction. The role demands adaptability and a hands-on leadership style that emphasizes collaboration, employee engagement, and accountability. With a focus on financial management, the Manager will also understand the importance of budgeting, purchasing, and operational costing to drive sustainable business growth.
Offering competitive benefits such as medical, dental, and vision insurance, paid time off, 401(k) plans with company match, and employee discounts, Shake Shack cultivates a rewarding work environment. This position is ideal for candidates with prior restaurant management experience who are eager to lead in a fast-paced, customer-focused setting, while aligning with a brand that values integrity, community involvement, and continuous development.
Shake Shack is more than just a restaurant – it is a community-focused hospitality leader that emphasizes putting its people first. The company fosters an inclusive and supportive work environment where team members are empowered, valued, and encouraged to grow both personally and professionally. With a dedication to doing the right thing, the company prioritizes ethical business practices, sustainability, and continuous learning opportunities. Employees at Shake Shack benefit from comprehensive training, hands-on mentorship, and clear pathways for career progression, ensuring they can make a lasting impact beyond the restaurant floor.
The role offered is that of a Restaurant Manager at the Scottsdale, AZ location within Fashion Square. This full-time position is integral to maintaining Shake Shack's high standards of service and hospitality. The Restaurant Manager will be responsible for overseeing daily operations, training and motivating team members, and ensuring compliance with company policies and food safety regulations. The position requires strong leadership skills and the ability to inspire a diverse team to consistently deliver an outstanding guest experience.
As a Restaurant Manager, the successful candidate will develop and implement strategic plans to promote the Shake Shack brand within the local community, leveraging word-of-mouth marketing and special restaurant events. The Manager is expected to balance operational excellence with a passion for hospitality, coaching staff to achieve excellence at every interaction. The role demands adaptability and a hands-on leadership style that emphasizes collaboration, employee engagement, and accountability. With a focus on financial management, the Manager will also understand the importance of budgeting, purchasing, and operational costing to drive sustainable business growth.
Offering competitive benefits such as medical, dental, and vision insurance, paid time off, 401(k) plans with company match, and employee discounts, Shake Shack cultivates a rewarding work environment. This position is ideal for candidates with prior restaurant management experience who are eager to lead in a fast-paced, customer-focused setting, while aligning with a brand that values integrity, community involvement, and continuous development.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification preferred
- Willingness to work flexible hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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