Restaurant Manager

Clovis, CA, USA|

Job Overview

Compensation

Hourly

Range $24.00 - $27.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

flexible scheduling

Job Description

Taco Bell is a leading global fast-food restaurant chain known for its Mexican-inspired menu items, including tacos, burritos, and quesadillas. As part of the Yum! Brands family, Taco Bell operates thousands of locations worldwide, delivering quick, affordable, and flavorful meals to diverse communities. The company is committed to innovation, quality, and exceptional customer experiences, sustaining a strong position in the fast-food industry through continuous improvement and community engagement. Known for its dynamic work environment, Taco Bell offers employees opportunities for career growth, training, and development within a supportive team atmosphere. The role of Restaurant General Manager (RGM) is a critical leadership position within Taco Bell, responsible for the overall operation and success of an individual restaurant unit. This full-time position focuses on ensuring the restaurant meets profitability goals, operational efficiency, and high standards of customer service and cleanliness.

The Restaurant General Manager provides direct supervision and leadership to restaurant staff, including shift managers, assistant general managers, and crew members. The RGM is accountable for maintaining the highest level of food quality, speed of service, accuracy, and hospitality to guarantee that guests have an excellent experience each visit. They manage budgets and costs related to food, labor, cash handling, and other controllable expenses to align with company guidelines. This role requires hands-on involvement in training employees, addressing guest concerns, and modeling exemplary skills and behaviors. The general manager's responsibilities encompass staffing, performance evaluation, coaching, and compliance with health, safety, and employment laws. Success in this role is measured through metrics such as sales growth, food and labor cost management, service quality scores, and overall restaurant performance. With a strong emphasis on leadership, operational knowledge, and customer service, Taco Bell's Restaurant General Managers play a vital role in the company’s ongoing commitment to excellence and customer satisfaction.

Job Requirements

Must be at least 18 years old
High school diploma or GED
Minimum 6 months in shift management or supervisory role
Legal right to work in the United States
Open availability to work flexible hours and all shifts
Basic math and reading skills
Excellent oral and written communication skills
Positive, friendly, and courteous attitude
Reliable transportation and punctuality
Ability to develop and train team members
Good personal hygiene

Job Qualifications

High school diploma or GED
Minimum 6 months experience in shift management or supervisory role preferably in a service-related business
Strong preference for internal candidates who have completed required training and certifications
Excellent oral and written communication skills
Basic math and reading skills
Demonstrated ability to maintain financial controls and coach employees
Ability to learn quickly and maintain a positive, friendly attitude
Legal right to work in the United States

Job Duties

Ensure cost categories like food cost, labor cost, cash, and controllable expenses are managed according to company guidelines
Work to produce positive sales growth by improving 5 Bells, CORE, speed of service, and food quality
Maintain staffing levels for all shifts to meet scheduling needs
Prepare and conduct performance appraisals for crew members, shift managers, and assistant general managers
Oversee hiring processes for crew members, shift leaders, and assistant general managers
Coach, counsel, and train all crew members and managers to meet certification and performance standards
Maintain cleanliness and organization of the restaurant following food service sanitation guidelines
Ensure compliance with local, state, and federal employment laws
Verify restaurant safety for employees and guests and take corrective actions as needed
Follow preventative maintenance procedures for equipment and facilities and report repairs
Provide excellent guest service and handle complaints effectively
Deliver timely feedback to area coach on operating results and participate in daily calls and weekly meetings
Manage employee turnover through effective selection, training, and fostering a positive work environment
Prepare food and handle cash register duties as needed for training and service purposes