Restaurant Manager

Salt Lake City, UT, USA|

Job Overview

Employment Type

Full-time

Benefits

weekly pay

performance bonuses

Shake Shack Meal Discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Employer paid disability insurance

401k plan with company match

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

Pre-tax parking benefits

flexible spending accounts

Dependent care accounts

Development and growth opportunities

Job Description

Shake Shack is a leading hospitality company renowned for its commitment to quality food and exceptional guest experiences. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group, Shake Shack started as a humble hot dog cart in New York City’s Madison Square Park. The concept quickly gained immense popularity, with lines of Shack Fans daily, and all proceeds from the cart were dedicated to park beautification efforts. This success led to the establishment of a permanent Shack location and has since evolved into a fast-growing global hospitality brand. With roots deeply connected to fine dining and community service, Shake Shack places a strong emphasis on delivering high-quality food paired with outstanding hospitality. The company is dedicated to cultivating a positive work environment where employees are valued, empowered, and encouraged to contribute their ideas and grow professionally. Shake Shack embraces a culture that stands for something good, emphasizing inclusivity, respect, and teamwork.

The Restaurant Manager role at Shake Shack’s Foothill Village location in Salt Lake City offers a dynamic full-time opportunity for professionals passionate about hospitality and leadership. The position focuses on managing daily restaurant operations to ensure superior service and guest satisfaction. Key responsibilities include training and motivating team members, fostering a culture of excellence through effective leadership and coaching, and promoting the Shake Shack brand in the local community through events and word-of-mouth marketing. The Restaurant Manager ensures compliance with sanitation and safety regulations, upholds operational standards, and drives the financial success of the restaurant. This role requires someone experienced in managing high-volume, fast-paced restaurant environments with a deep understanding of restaurant operations, personnel management, food preparation, purchasing, health codes, and security measures. Shake Shack offers hands-on mentorship, extensive training, and ample growth opportunities within a fun, inclusive atmosphere where employees can thrive. Joining the #ShackFam means becoming part of a vibrant community dedicated to making a positive difference in the hospitality industry and beyond.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to lead, coach, and drive excellence
Understanding of financial aspects of business operations
Food handler certification preferred
Willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations