
Job Overview
Employment Type
Full-time
Benefits
weekly pay
performance bonuses
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Flexible spending account
Dependent Care Account
development opportunities
Job Description
Shake Shack is a renowned hospitality company that originated as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group, Shake Shack has grown into one of the fastest expanding restaurant brands, celebrated for its high-quality food, exceptional service, and commitment to community well-being. The company’s roots in fine dining and dedication to charitable causes such as park beautification highlight its focus on not only delivering great meals but also making a positive impact wherever it operates. Today, Shake Shack is known for its vibrant and inclusive work culture, where employees are encouraged to be themselves, share their ideas, have fun, and collaborate effectively.
Located at 2120 Fashion Center Blvd, #1183, Newark, DE 19702, Shake Shack offers an exciting and rewarding career opportunity for individuals interested in the hospitality industry. As a prominent player in the fast-paced restaurant environment, Shake Shack places a high value on hospitality, community, and personal development, which is why the company puts its people first. Their mission to 'Stand For Something Good' reflects their commitment to ethical operations, excellent guest experiences, and being a positive force in both their restaurants and the communities they serve. Joining the #ShackFam means becoming part of a supportive team with access to mentorship, training programs, and numerous opportunities for growth and advancement within the organization.
As a full-time Shack Management team member at the Newark location, you will be at the forefront of daily restaurant operations, ensuring superior service and guest satisfaction. This role is vital to maintaining Shake Shack’s reputation for outstanding hospitality and operational excellence. You will be responsible for training and motivating team members, managing all aspects of restaurant operations including food preparation, purchasing, sanitation, and compliance with health regulations. A key part of the role involves leading with a focus on coaching, inspiring team performance, and fostering a welcoming environment for both employees and guests.
In addition to operational duties, the role requires developing and implementing strategies to promote the Shake Shack brand in the local community through events and word-of-mouth outreach. This position is perfect for someone with prior experience in restaurant management who thrives in fast-paced, high-volume settings and enjoys leading teams to achieve excellence. Flexible working hours are expected, along with a willingness to engage in various tasks to support the restaurant’s success. At Shake Shack, employees benefit from a host of perks including competitive pay, bonuses, meal discounts, comprehensive health insurance options, paid time off, and opportunities for personal and professional growth. This integrates both tangible benefits and a fulfilling work culture, contributing to a truly enriching career experience.
Located at 2120 Fashion Center Blvd, #1183, Newark, DE 19702, Shake Shack offers an exciting and rewarding career opportunity for individuals interested in the hospitality industry. As a prominent player in the fast-paced restaurant environment, Shake Shack places a high value on hospitality, community, and personal development, which is why the company puts its people first. Their mission to 'Stand For Something Good' reflects their commitment to ethical operations, excellent guest experiences, and being a positive force in both their restaurants and the communities they serve. Joining the #ShackFam means becoming part of a supportive team with access to mentorship, training programs, and numerous opportunities for growth and advancement within the organization.
As a full-time Shack Management team member at the Newark location, you will be at the forefront of daily restaurant operations, ensuring superior service and guest satisfaction. This role is vital to maintaining Shake Shack’s reputation for outstanding hospitality and operational excellence. You will be responsible for training and motivating team members, managing all aspects of restaurant operations including food preparation, purchasing, sanitation, and compliance with health regulations. A key part of the role involves leading with a focus on coaching, inspiring team performance, and fostering a welcoming environment for both employees and guests.
In addition to operational duties, the role requires developing and implementing strategies to promote the Shake Shack brand in the local community through events and word-of-mouth outreach. This position is perfect for someone with prior experience in restaurant management who thrives in fast-paced, high-volume settings and enjoys leading teams to achieve excellence. Flexible working hours are expected, along with a willingness to engage in various tasks to support the restaurant’s success. At Shake Shack, employees benefit from a host of perks including competitive pay, bonuses, meal discounts, comprehensive health insurance options, paid time off, and opportunities for personal and professional growth. This integrates both tangible benefits and a fulfilling work culture, contributing to a truly enriching career experience.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Food handler certification, preferred
- Willingness to work flexible hours
- Strong leadership and coaching skills
- Ability to develop and implement community engagement plans
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

