Restaurant Manager

Shake Shack is a renowned fast-casual restaurant brand with roots deeply embedded in community and hospitality. Starting as a humble hot dog cart in New York City's Madison Square Park, Shake Shack was founded by Danny Meyer, a visionary in the hospitality industry and founder of Union Square Hospitality Group. The initial success of the cart, backed by its commitment to reinvesting proceeds into park beautification, paved the way for the establishment of a permanent location and the rapid expansion of the brand. Today, Shake Shack stands as one of the fastest-growing hospitality companies in the United States, admired for delivering high-quality food with an uncompromising level of hospitality and care. The company culture is built on the foundation of "Standing For Something Good," which reflects its dedication not only to excellent food but also to fostering healthy, inclusive, and empowering workplaces for its employees and meaningful connections within its communities.

The company operates multiple locations, including the one at 1 Pennsylvania Plaza, Concourse C136, New York, NY, a vibrant environment that blends great food and exceptional service. Shake Shack prides itself on being a people-first organization that values each team member’s contribution and provides ample opportunities for personal and professional growth. Team members, affectionately known as the "#ShackFam," benefit from hands-on mentorship, extensive training, and a positive work environment designed to nurture excellence and innovation in hospitality.

For the role of Shack Manager at the Penn Station location, the company is seeking a dedicated and dynamic professional to lead daily restaurant operations and contribute to the continued success and expansion of the brand. This full-time position offers a competitive salary range from $60,486.40 to $74,526.40, reflecting the importance of this leadership role within the company. The Shack Manager plays a critical role in ensuring superior guest experiences by overseeing the operational and personnel aspects of the restaurant. Key responsibilities include managing daily operations, training and motivating team members, enforcing sanitation and safety standards, and promoting the Shake Shack brand within the local community.

The Shack Manager will embody leadership qualities with a strong focus on coaching and fostering a culture of excellence. This role requires someone with a solid understanding of restaurant operations, including personnel management, food preparation planning, purchasing, and compliance with health and safety regulations. Additionally, financial acumen related to business operations is essential to effectively manage resources and drive profitability. The ideal candidate will have 2-3 years of experience in restaurant management in a high-volume, fast-paced environment and an aptitude for motivating teams to deliver the highest level of hospitality.

Shake Shack offers a compelling benefits package designed to support the well-being and growth of its employees. Benefits include medical, dental, and vision insurance, employer-paid life and disability insurance, a 401k plan with company match, paid time off, paid parental leave, and access to an employee assistance program starting from day one. Employees also enjoy weekly pay and performance bonuses, meal discounts, exclusive corporate discounts for travel and wellness, as well as flexible spending and dependent care accounts. The company fosters a work culture where employees can be themselves, share ideas, and collaborate in a fun, inclusive environment.

As a Shack Manager, individuals will be key ambassadors of the brand, helping to shape memorable guest experiences and uphold Shake Shack’s commitment to hospitality excellence. This role is perfect for leaders passionate about foodservice, committed to community engagement, and eager to grow within a supportive and innovative company. If you are ready to lead with integrity and make a significant impact in a beloved hospitality brand, Shake Shack invites you to join the #ShackFam and be a part of something good.