Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,032.00 - $71,552.00
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
development opportunities
Job Description
Shake Shack is an esteemed and rapidly growing restaurant brand known for its high-quality food, exceptional service, and commitment to community values. Originating from a humble hot dog cart in New York City's Madison Square Park, the company has evolved into a globally recognized hospitality brand. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the best-selling author of Setting the Table, Shake Shack started with a mission to offer great food while contributing back to the community. Every order served supports local causes, embodying the company's ethos to Stand For Something Good. The brand is celebrated not only for its delicious menu but also for placing a strong emphasis on hospitality, sustainability, and positive work culture. This commitment has shaped a work environment where team members can thrive both professionally and personally, making it an ideal choice for those passionate about the restaurant industry and community service.
As a Shack Manager at Shake Shack’s Encore Boston Harbor location in Everett, MA, you will play a pivotal role in managing daily restaurant operations to deliver outstanding guest experiences. This full-time role offers a competitive salary range between $58,032 and $71,552 annually and includes numerous opportunities for growth and development. As a Shack Manager, you will be responsible for training and motivating your team to uphold Shake Shack’s high standards of hospitality. Your leadership will ensure operational excellence across all areas, including food preparation, safety, sanitation, customer service, and community engagement. You will also spearhead efforts to promote the brand locally through creative marketing and friendly community outreach.
In this fast-paced, high-volume environment, your ability to manage personnel effectively, coach team members, and inspire a commitment to quality is key to your success. You will oversee daily operations, ensuring that every guest enjoys the welcoming and inclusive atmosphere that Shake Shack is known for. Your role will encompass everything from enforcing health and safety regulations to contributing to financial management and business strategy execution. Working at Shake Shack means being part of the #ShackFam, where hands-on mentorship, comprehensive training, and a supportive culture foster your professional growth. You will benefit from access to company-sponsored healthcare plans, paid time off, and numerous exclusive discounts among other perks. Ultimately, your leadership will directly impact the restaurant’s success and help cultivate a positive environment where employees and guests alike feel valued and empowered.
As a Shack Manager at Shake Shack’s Encore Boston Harbor location in Everett, MA, you will play a pivotal role in managing daily restaurant operations to deliver outstanding guest experiences. This full-time role offers a competitive salary range between $58,032 and $71,552 annually and includes numerous opportunities for growth and development. As a Shack Manager, you will be responsible for training and motivating your team to uphold Shake Shack’s high standards of hospitality. Your leadership will ensure operational excellence across all areas, including food preparation, safety, sanitation, customer service, and community engagement. You will also spearhead efforts to promote the brand locally through creative marketing and friendly community outreach.
In this fast-paced, high-volume environment, your ability to manage personnel effectively, coach team members, and inspire a commitment to quality is key to your success. You will oversee daily operations, ensuring that every guest enjoys the welcoming and inclusive atmosphere that Shake Shack is known for. Your role will encompass everything from enforcing health and safety regulations to contributing to financial management and business strategy execution. Working at Shake Shack means being part of the #ShackFam, where hands-on mentorship, comprehensive training, and a supportive culture foster your professional growth. You will benefit from access to company-sponsored healthcare plans, paid time off, and numerous exclusive discounts among other perks. Ultimately, your leadership will directly impact the restaurant’s success and help cultivate a positive environment where employees and guests alike feel valued and empowered.
Job Requirements
- High school diploma or equivalent
- 2-3 years of relevant restaurant management experience
- knowledge of restaurant operations and compliance
- leadership and coaching skills
- understanding of financial operations
- food handler certification preferred
- availability for flexible working hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- must exhibit an aptitude for leading, coaching, and driving excellence at every level
- understanding of financial aspects of business operations
- food handler certification preferred
- willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- train team members on all aspects of the Shack operations
- motivate and manage team members to provide highest level of hospitality
- demonstrate leadership with a focus on coaching and achieving excellence
- develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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