Restaurant Manager

Auburn, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $24.00 - $27.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Career development opportunities

Job Description

Taco Bell is a leading fast-food restaurant chain known for its innovative Mexican-inspired menu and dedication to delivering excellent customer experiences across its numerous locations throughout the United States. Established over 50 years ago, Taco Bell has become a staple in the quick-service restaurant industry by consistently offering flavorful, affordable food with speedy service. The company emphasizes a fun and inclusive culture that fosters creativity and growth among employees, making it an attractive employer for individuals seeking a dynamic work environment in the food service sector. Taco Bell's commitment to operational excellence, customer satisfaction, and community involvement sets it apart as a reputable and fast-growing establishment in the restaurant industry.

The Restaurant General Manager (RGM) at Taco Bell plays a critical leadership role by overseeing the entire operation of an individual restaurant unit. This role is responsible for ensuring that every aspect of the restaurant runs smoothly, efficiently, and profitably. The RGM leads by example, often performing hands-on work such as training employees, handling guest service needs, and maintaining high operational standards. The primary objective is to drive positive sales growth through effective management of cost control, labor, and inventory while upholding the company’s high standards of product quality, cleanliness, hospitality, and speed of service.

In addition to operational oversight, the RGM is tasked with coaching, developing, and motivating the team to achieve certifications and performance goals. This position requires a strong leader who can maintain a positive work environment that fosters employee satisfaction and retention. The RGM also ensures compliance with all local, state, and federal regulations, including food safety and employment laws, and manages tasks related to maintaining the physical condition of the restaurant through preventative maintenance and proper sanitation practices.

The Restaurant General Manager's success is measured not only by financial metrics such as sales growth, cost management, and labor efficiency but also through quality checkpoints including food safety audits, customer feedback, and overall guest experience. This role demands excellent communication skills, a strong sense of responsibility, and the ability to multitask effectively in a fast-paced environment. Working as a Taco Bell RGM offers opportunities for personal and professional growth within a globally recognized and respected brand, with a structured pathway for internal promotion and development.

Job Requirements

Must be at least 18 years old or older
Possess a high school diploma or GED
Have a minimum of 6 months experience in shift management or supervisory role
Have strong preference for internal candidates with completed learning zone training and certifications
Must have legal right to work in the United States
Open availability and ability to work flexible hours and all shifts as needed
Basic math and reading skills
Excellent oral and written communication skills
Demonstrated ability to maintain financial controls and coach/train employees
Reliable transportation and punctuality
Personal hygiene and professional appearance
Positive and courteous attitude

Job Qualifications

High school diploma or GED
Minimum 6 months experience in a shift management or supervisory role, preferably in a service-related business
Strong preference for internal candidates who have completed all required training and certifications
Excellent oral and written communication skills
Basic math and reading skills
Ability to learn quickly with a can-do attitude
Demonstrated ability to maintain financial controls
Coaching and training skills
Positive, friendly, and courteous attitude
Legal right to work in the United States

Job Duties

Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
Performs the hiring process for new crew members, shift leaders, and assistant general managers
Coaches and counsels all crew members and managers and are responsible for training and developing their team to expected certification and performance levels
Maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
Ensures compliance with all local, state, and federal laws pertaining to employment
Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed
Ensures that preventative maintenance procedures are followed for all equipment and facilities and reports any needed repairs to the maintenance department and area coach
Ensures excellent levels of guest service on all shifts and properly handles guests’ complaints to facilitate repeat business
Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings
Effectively manages turnover by practicing effective selection and training and by fostering a positive work environment
Prepares food as needed for guests and training purposes as well as handling the cash register and money when required