Restaurant Manager

Virginia Beach, VA, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,401.60 - $59,633.60

Benefits

weekly pay

performance bonuses

Shake Shack Meal Discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Employer paid disability insurance

401k plan with company match

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

Pre-tax parking benefits

Flexible spending account

Dependent Care Account

development opportunities

Job Description

Shake Shack is a renowned hospitality brand that originated as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, Founder and CEO of Union Square Hospitality Group and author of the bestselling book Setting the Table, Shake Shack has grown exponentially into one of the fastest-growing restaurant chains globally. The brand's story is deeply rooted in community engagement and quality, with initial proceeds from the hot dog cart donated to park beautification efforts. Today, Shake Shack maintains its commitment to delivering high-quality food combined with exceptional hospitality, fostering a welcoming environment for both guests and employees. The company's foundational philosophy centers around 'Standing For Something Good,' which means prioritizing ethical business practices, community involvement, and the wellbeing of its people. This is reflected in their inclusive and supportive workplace culture, known as the #ShackFam, where team members are encouraged to bring their authentic selves, contribute ideas, and grow within the organization.

Shake Shack is currently seeking a dedicated and experienced Restaurant Manager to join their Virginia Beach location. This full-time position offers a competitive salary range from $48,401.60 to $59,633.60 and provides an array of benefits designed to support personal and professional growth. As a Restaurant Manager, you will play a central role in the daily operations of one of Shake Shack's high-volume, fast-paced establishments. You will be responsible for overseeing the restaurant operations to ensure exceptional service and guest satisfaction consistently. Your leadership will extend to training team members on all operational aspects, from food safety to customer service, cultivating a motivated and efficient team committed to excellence.

The role requires a proactive approach to managing and inspiring staff, fostering a positive work atmosphere where collaboration and continuous improvement are valued. You will develop and implement community engagement strategies to boost the brand's presence locally, utilizing word-of-mouth marketing and organizing restaurant events. Compliance with all sanitation and safety regulations is paramount, ensuring that the restaurant operates within the highest standards. Shake Shack emphasizes mentorship and continuous learning, providing hands-on training and growth opportunities, making this more than just a managerial role but a pathway to advance within the hospitality industry. Joining Shake Shack means being part of a company that values integrity, teamwork, and exceptional guest experiences, all while supporting your career journey in a vibrant and inclusive environment.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations