
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Benefits
401(k)
401(k) matching
Dental Insurance
employee discount
Health Insurance
Life insurance
Paid Time Off
Paid training
Referral program
weekly pay
Employee perks program
Job Description
PJ Whelihan's Restaurant + Pub, located in Newtown Square, PA, is part of the PJW Restaurant Group, a well-established hospitality company with over 30 years of success in creating vibrant neighborhood dining experiences. Known for its signature sports bar atmosphere, PJ Whelihan's offers guests an impressive TV package, a busy bar featuring a wide selection of beers on tap including the house-brewed PJW Copper Lager from Victory Brewing Company, and a menu highlighted by their famous wings, which have become a beloved community tradition. Each location embodies a unique local vibe, making PJ Whelihan's a preferred destination for casual dining and social gatherings.
The Front of House Manager role at PJ Whelihan's is pivotal to ensuring smooth daily operations and delivering an outstanding guest experience. This full-time position supports the General Manager in overseeing restaurant functions including sales, labor management, food quality, sanitation, and employee management. The Front of House Manager is responsible for cultivating a positive and productive work environment through effective employee training and leadership. This role requires hands-on management of the dining room and interaction with guests to maintain high service standards. The manager also handles cash procedures, scheduling, marketing initiatives, and compliance with all health, safety, and labor regulations. Collaborative decision making with the General Manager is essential, particularly regarding staffing and operational strategies. With a salary range of $56,000 to $60,000 annually, this role offers a competitive compensation package within a dynamic and growing restaurant group.
PJW Restaurant Group fosters a culture of growth and innovation, emphasizing community connections and employee development. The group prides itself on promoting from within and nurturing talent across its more than 1,800 team members. Joining PJ Whelihan's as a Front of House Manager means becoming part of a company that values dedication, teamwork, and continuous improvement. Successful candidates can expect a supportive environment where leadership skills are honed and operational excellence is rewarded. This career opportunity not only offers financial benefits but also a chance to be a key contributor to a popular local brand that thrives on delivering memorable dining experiences.
In summary, the Front of House Manager at PJ Whelihan's Restaurant + Pub is a critical leadership position tasked with ensuring exemplary guest service, operational efficiency, staff development, and adherence to financial and quality standards. Candidates who are proactive, customer-focused, and capable of managing multiple priorities will find this role rewarding. The position offers both professional growth and the chance to work within a well-respected restaurant group committed to innovation and community engagement.
The Front of House Manager role at PJ Whelihan's is pivotal to ensuring smooth daily operations and delivering an outstanding guest experience. This full-time position supports the General Manager in overseeing restaurant functions including sales, labor management, food quality, sanitation, and employee management. The Front of House Manager is responsible for cultivating a positive and productive work environment through effective employee training and leadership. This role requires hands-on management of the dining room and interaction with guests to maintain high service standards. The manager also handles cash procedures, scheduling, marketing initiatives, and compliance with all health, safety, and labor regulations. Collaborative decision making with the General Manager is essential, particularly regarding staffing and operational strategies. With a salary range of $56,000 to $60,000 annually, this role offers a competitive compensation package within a dynamic and growing restaurant group.
PJW Restaurant Group fosters a culture of growth and innovation, emphasizing community connections and employee development. The group prides itself on promoting from within and nurturing talent across its more than 1,800 team members. Joining PJ Whelihan's as a Front of House Manager means becoming part of a company that values dedication, teamwork, and continuous improvement. Successful candidates can expect a supportive environment where leadership skills are honed and operational excellence is rewarded. This career opportunity not only offers financial benefits but also a chance to be a key contributor to a popular local brand that thrives on delivering memorable dining experiences.
In summary, the Front of House Manager at PJ Whelihan's Restaurant + Pub is a critical leadership position tasked with ensuring exemplary guest service, operational efficiency, staff development, and adherence to financial and quality standards. Candidates who are proactive, customer-focused, and capable of managing multiple priorities will find this role rewarding. The position offers both professional growth and the chance to work within a well-respected restaurant group committed to innovation and community engagement.
Job Requirements
- At least 1 year of supervisory experience in a high-volume, full-service restaurant concept
- ServSafe certification
- Ability to lead and make decisions using restaurant management guidelines
- Ability to analyze P & L statements and work within a budget
- Friendly, approachable attitude
- Ability to communicate effectively to employees, management and guests
- Can-do attitude, initiative, and willingness to learn and execute quickly
- Ability to manage multiple priorities and tasks
- Basic computer skills and ability to work with scheduling, time and attendance and POS system
Job Qualifications
- At least 1 year of supervisory experience in a high-volume, full-service restaurant concept
- ServSafe Certification required
- Ability to lead and make decisions using restaurant management guidelines
- Ability to analyze P & L statements and work within a budget
- A friendly, approachable attitude and ability to communicate effectively to employees, management and guests
- Have a can-do attitude, initiative, and the willingness to learn and execute quickly
- Ability to manage multiple priorities and tasks
- Possess basic computer skills and the ability to work with a scheduling, time and attendance and POS system
Job Duties
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Be present and supportive for servers and hostess staff and check-in with guests to validate service consistently meets standards
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Partner with the General Manager in making employment and termination decisions
- Fill in where needed to ensure guest service standards and efficient operations in Front or Back of the House
- Continually strive to develop your staff in all areas of service, food presentation, safety and sanitation
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- Provide timely and constructive feedback and coaching to employees regarding their performance
- Ensure both positive and negative performance is documented and communicated accordingly
- Assist General Manager to develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Schedule servers and hostesses as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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