Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life
flexible spending accounts
health savings accounts
Legal
Transportation
Voluntary benefit center
401k retirement savings program
vacation
Travel discount
dining discount
Employee milestone bonus
Job Description
El Dorado Kitchen is a distinguished hospitality establishment located in the heart of Sonoma, California, renowned for its unique blend of culinary excellence and exceptional service. Nestled on the bustling corner of the historic Sonoma Square, this contemporary boutique hotel features 27 rooms and an award-winning restaurant, creating a vibrant yet intimate atmosphere that celebrates the rich heritage and energy of the plaza. The restaurant is led by Executive Chef Armando Navarro, whose acclaimed menu highlights the freshest and finest Sonoma ingredients, changing with the seasons to deliver a dynamic and memorable dining experience. This vibrant environment is perfect for hospitality professionals who thrive in a lively yet sophisticated setting.
El Dorado Kitchen offers an uncommon work environment that balances a personal touch for guests with a professional and healthy workplace culture for its team members. The company fosters a spirit of camaraderie and mentorship, emphasizing personal and career growth. As a part of the team, employees enjoy a culture rooted in respect, teamwork, and innovation, supporting everyone to contribute to their fullest potential. This role is full-time and demands availability on weekends and holidays, a reflection of the restaurant's commitment to high-quality service during peak times.
The full-time Floor Manager position at El Dorado Kitchen is a critical leadership role within the hospitality team, directly contributing to the guest experience and operational excellence. The Floor Manager acts as the face of the restaurant, warmly welcoming guests, overseeing service quality, and coordinating with both front-of-house and back-of-house teams. This position requires an individual who can skillfully manage multiple priorities, handle guest interactions with professionalism and friendliness, and ensure compliance with company policies and legal requirements.
In this key managerial role, responsibilities include greeting guests courteously, managing food and beverage orders, ensuring timely and accurate service delivery, and maintaining security and confidentiality of guest information. The Floor Manager also supports the restaurant's positive culture by mentoring staff and helping to maintain the beautiful restaurant space and equipment. Candidates will need to demonstrate strong organizational skills, clear and effective communication, and sound judgment in resolving challenges. Familiarity with POS systems such as TOAST and reservation systems like OpenTable is essential, along with intermediate knowledge of wine, cocktail, and beer selections to confidently assist guests.
El Dorado Kitchen's ideal candidate will bring previous experience in casual upscale dining environments, supervisory experience, and a commitment to hospitality excellence. Certified food handler status and excellent English communication skills are required, with additional computer proficiency and guest relations training preferred. This opportunity is ideal for those seeking to grow their career in one of California's most beautiful wine country destinations while being part of a supportive and mentoring team. The company is an equal opportunity employer dedicated to diversity and inclusion, promising a rewarding career path and a nurturing environment. El Dorado Kitchen's location near Santa Rosa, Napa, and Petaluma ensures a scenic and pleasant commute, complementing the professional fulfillment of the role.
El Dorado Kitchen offers an uncommon work environment that balances a personal touch for guests with a professional and healthy workplace culture for its team members. The company fosters a spirit of camaraderie and mentorship, emphasizing personal and career growth. As a part of the team, employees enjoy a culture rooted in respect, teamwork, and innovation, supporting everyone to contribute to their fullest potential. This role is full-time and demands availability on weekends and holidays, a reflection of the restaurant's commitment to high-quality service during peak times.
The full-time Floor Manager position at El Dorado Kitchen is a critical leadership role within the hospitality team, directly contributing to the guest experience and operational excellence. The Floor Manager acts as the face of the restaurant, warmly welcoming guests, overseeing service quality, and coordinating with both front-of-house and back-of-house teams. This position requires an individual who can skillfully manage multiple priorities, handle guest interactions with professionalism and friendliness, and ensure compliance with company policies and legal requirements.
In this key managerial role, responsibilities include greeting guests courteously, managing food and beverage orders, ensuring timely and accurate service delivery, and maintaining security and confidentiality of guest information. The Floor Manager also supports the restaurant's positive culture by mentoring staff and helping to maintain the beautiful restaurant space and equipment. Candidates will need to demonstrate strong organizational skills, clear and effective communication, and sound judgment in resolving challenges. Familiarity with POS systems such as TOAST and reservation systems like OpenTable is essential, along with intermediate knowledge of wine, cocktail, and beer selections to confidently assist guests.
El Dorado Kitchen's ideal candidate will bring previous experience in casual upscale dining environments, supervisory experience, and a commitment to hospitality excellence. Certified food handler status and excellent English communication skills are required, with additional computer proficiency and guest relations training preferred. This opportunity is ideal for those seeking to grow their career in one of California's most beautiful wine country destinations while being part of a supportive and mentoring team. The company is an equal opportunity employer dedicated to diversity and inclusion, promising a rewarding career path and a nurturing environment. El Dorado Kitchen's location near Santa Rosa, Napa, and Petaluma ensures a scenic and pleasant commute, complementing the professional fulfillment of the role.
Job Requirements
- Availability on Saturday, Sunday, and Monday AM/PM as well as holidays
- flexibility preferred
- ability to stay organized and think clearly while analyzing and resolving challenges with sound judgment
- capacity to work collaboratively with vendors and back-of-house team members in a fast-paced environment
- ability to perform duties with efficiency and meticulous attention to detail
- ability to thrive as part of a cohesive team while contributing to a joyful work environment
- clear and legible communication skills in all interactions
- ability to handle basic mathematical calculations accurately
- ability to work independently with minimal supervision while supporting team goals
Job Qualifications
- Two years of experience as a casual upscale dining server or equivalent
- one year of supervisory experience
- ability to communicate effectively in English with guests, management, and co-workers
- food handler certification
- high school diploma
- computer training on POS systems
- prior guest relations training
- basic proficiency in Microsoft Office
Job Duties
- Courteously greet, escort, and thank guests upon departure, setting the tone for exceptional experiences
- take food and beverage orders with expertise and enthusiasm
- retrieve and serve alcoholic/non-alcoholic beverages and food orders according to high service standards
- process payments efficiently while maintaining proper cash handling procedures and security protocols
- ensure the security and confidentiality of all guest information
- create excellent guest experiences that ensure satisfaction and build lasting memories
- assist in maintaining the beautiful restaurant space and equipment
- support management in fostering a positive, cohesive team culture through mentorship and leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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