Restaurant Manager

Lapeer, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Night Shifts

Benefits

401(k)

401(k) matching

Dental Insurance

employee discount

flexible schedule

Health Insurance

Paid Time Off

Vision Insurance

Job Description

Buffalo Wild Wings is a renowned sports bar and restaurant brand known for its vibrant atmosphere, delicious wings, and an extensive selection of beers. It has established itself as a go-to destination for sports enthusiasts and casual diners alike. The establishment combines a passion for sports with a commitment to outstanding customer service, creating an environment that is both fun and welcoming. As part of a dynamic hospitality industry, Buffalo Wild Wings continuously strives to maintain high standards of quality, service, and operational efficiency, ensuring that every guest experiences memorable visits. The company is recognized for fostering a team-oriented culture where supervisors and staff collaborate to meet and exceed several business goals, primarily focusing on customer satisfaction, revenue growth, and operational excellence. Employment at Buffalo Wild Wings often includes full-time positions with competitive benefits packages, making it an attractive choice for professionals interested in restaurant management and hospitality careers. The Restaurant Manager position is a critical management role within the organization. This role focuses on the shift management and operational leadership of a single Buffalo Wild Wings sports bar department, overseeing daily restaurant operations to maintain revenue targets, profitability, and quality metrics. The Restaurant Manager acts as a vital team member who directly influences the restaurant's success by ensuring that high standards of production, productivity, customer service, and safety are consistently upheld. Responsibilities include managing staffing needs, reviewing and interviewing applicants, training new hires, and leading shift meetings to foster team communication and feedback. The position also entails providing coaching and performance counseling to team members, overseeing incident and injury documentation, and ensuring compliance with food safety and alcohol service regulations, such as ServSafe Alcohol, Food, and HACCP standards. Additionally, the Restaurant Manager plays a role in administrative tasks, audit reviews, cost control, and implementing new company policies or program rollouts. This full-time position offers the opportunity to work both day and night shifts, accommodating a flexible schedule. Ideal candidates will possess at least two years of restaurant management experience, strong written and verbal communication skills, and the ability to maintain composure under stressful situations. This role demands a proactive, energetic individual who is well-organized, detail-oriented, and committed to fostering a team environment where strong working relationships are formed.

Job Requirements

Must be at least 21 years of age
Minimum two years restaurant management experience preferred
Strong written and verbal communication skills
Ability to work independently with minimal supervision
Energetic and flexible
Maintains a calm, tactful demeanor when dealing with difficult situations
Well organized and detail oriented
Forms strong working relationships within team
Must possess proper food handler and alcohol dispensing certifications
Supervisory experience over hourly employees
Food handler certification preferred
Driver's license required

Job Qualifications

Must be at least 21 years of age
Minimum two years restaurant management experience preferred
Strong written and verbal communication skills
Ability to work independently with minimal supervision
Energetic and flexible
Maintains a calm, tactful demeanor when dealing with difficult situations
Well organized and detail oriented
Forms strong working relationships within team
Must possess proper food handler and alcohol dispensing certifications

Job Duties

Build positive, professional relationships with members of the community
Manage department staffing needs to ensure proper staffing levels are maintained
Review applications, interview candidates, and training
Lead shift meetings and solicit feedback from team members
Handle shift-by-shift coaching and performance counseling and feedback of team members as needed
Responsible for the proper submission and documentation of all guest and team member related injuries and/or incidents
Manage shifts to achieve sales and profit goals
Conduct administrative manager functions and transactions
Ensure adherence to ServSafe Alcohol, Food and HACCP standards
Conduct time punch audit daily and make corrections accordingly
Assist with rollouts of new company programs, policies, and procedures
Ensure team meets or exceeds cost of sales actual vs legitimate target
Perform other duties as assigned