Restaurant Manager

Orlando, FL, USA|

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $42,000.00 - $59,300.00

Benefits

Medical insurance

prescription insurance

Dental Insurance

Vision Insurance

telemedicine

Wellness Program

Company matching 401(k)

flexible savings accounts

Health savings account

long-term disability

Voluntary Short-term Disability

basic life insurance

accidental death and dismemberment insurance

Paid parental leave

Paid Time Off

Team member incentives

Team member rewards

Access to Team Member Relief Program

Employee assistance program

Employee Discounts

Employee Referral Bonus Program

Milestones Recognition Program

Luxury car incentive

Annual destination conference

Career development opportunities

Job Description

Cooper's Hawk Winery & Restaurants is a distinctive hospitality brand known for its unique Napa-style tasting room paired with a wine-inspired retail experience that caters to guests seeking an elevated and modern yet casual dining atmosphere. Established in 2005, Cooper's Hawk has cultivated one of the largest Wine Club communities globally, offering not only award-winning wines but also tailored dining experiences and exclusive travel opportunities that celebrate a lifestyle centered around the appreciation of fine wines and culinary excellence. Their full-service restaurants and bars feature scratch-kitchen menus thoughtfully crafted to complement their extensive selection of wines, enhancing each guest's visit with expert pairings and exceptional service. Beyond just a dining venue, Cooper's Hawk is a lifestyle brand that brings the Napa Valley experience directly to their guests and Wine Club members through innovative concepts like Piccolo Buco, which introduces the vibrant flavors of Rome. Cooper's Hawk prides itself on acting as a beacon of hospitality and wine education, inviting guests into a community that values quality, craftsmanship, and memorable experiences. Committed to inclusivity and career growth, Cooper's Hawk provides a range of benefits and development opportunities to their employees, fostering an environment where team members are empowered and rewarded for their contributions. This approach not only elevates the customer experience but also advances the brand’s reputation as a leader in the wine and dining industry.

The Restaurant Manager role at Cooper's Hawk is pivotal in overseeing the multifaceted operations of a high-volume, full-service restaurant that includes a retail component and a vibrant Wine Club program. Acting as a brand ambassador, the manager is responsible for ensuring seamless shift execution, from the quality of food prepared in their scratch kitchen to delivering superior guest service. This leadership position demands a keen ability to coach and develop both managerial and hourly team members, ensuring everyone upholds the high standards set by the brand. Working closely with the General Manager, the Restaurant Manager aligns operational goals with company values, ultimately striving to meet and exceed business objectives while fostering the growth of the Wine Club community by educating and inviting guests to join. The managerial duties encompass overseeing several departments such as food runners, hosts, porters, and potentially the bar, guaranteeing smooth collaboration between kitchen and front-of-house operations. The manager is also entrusted with managing schedules, hiring and training team members, conducting inventory, and maintaining a safe and professional environment. A strong emphasis is placed on financial and operational performance, staff development, and community building within the Wine Club, making this a dynamic and rewarding position for a results-driven professional with a passion for hospitality, wine culture, and team leadership. Cooper's Hawk offers competitive pay along with an array of benefits designed to support the wellbeing and career growth of its team members, affirming its commitment to providing a fulfilling work environment. This opportunity is ideal for individuals looking to advance their career in restaurant management within a respected and innovative brand that champions quality, guest engagement, and employee satisfaction.

Job Requirements

1-2 years of supervisory experience in a full-service restaurant
minimum age requirement of 21 years
excellent verbal and written communication skills
is results-driven
able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
ability to read, understand and communicate in English
demonstrates financial acumen
proficient in Microsoft Office Suite
preferred certifications include ServSafe and state/local licensing requirements
must be able to lift and carry up to 40 lbs
must be able to stand for at least 10 hours per shift
must have the ability to work 50-60 hours per week
must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Job Qualifications

1-2 years of supervisory experience in a full-service restaurant
scratch kitchen experience preferred
excellent verbal and written communication skills
is results-driven
able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
ability to read, understand and communicate in English
demonstrates financial acumen
proficient in Microsoft Office Suite
preferred certifications include ServSafe and state/local licensing requirements

Job Duties

Oversee 1-2 departments including food runners, host, porters and/or bar
adhere to policies and manage assigned operating systems
ensure collaboration between kitchen and front of house operations
represent company values and create a respectful and cohesive work environment
manage people by participating in hourly Team Member hiring
training and verifying team members adhere to Cooper’s Hawk Winery & Restaurants standards
maintaining and updating weekly schedules
lead community and/or department meetings and coach Team Members
be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments
build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join
effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
maintain a safe, secure and healthy work environment and food safety
maintains a professional image by adhering to guidelines listed in the Team Member Handbook
other duties as assigned