Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $24.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Taco Bell is a globally recognized quick-service restaurant chain specializing in Mexican-inspired food such as tacos, burritos, and quesadillas. Founded in 1962, Taco Bell has grown into a major player in the fast food industry, known for its innovative menu and vibrant brand presence. As a subsidiary of Yum! Brands, Taco Bell operates thousands of locations worldwide, continuously striving to offer exceptional customer service, convenient dining options, and high-quality menu items. The company is deeply committed to maintaining high standards in food safety, operational efficiency, and employee development, fostering a positive work environment where team members can grow professionally.
The Restaurant General Manager (RGM) position at Taco Bell is a leadership role responsible for overseeing the operations of an individual restaurant unit. This role requires a dynamic and hands-on leader who can ensure the restaurant runs efficiently and profitably while upholding Taco Bell's standards of hospitality, product quality, and cleanliness. The RGM takes direct charge of supervising staff, managing labor and food costs, maintaining building standards, and ensuring a positive guest experience. This role also involves hands-on involvement in daily operations, including training employees, addressing guest concerns, and leading by example to instill the right skills and behaviors in the team.
As an RGM, you will drive performance by monitoring key metrics such as sales growth, labor efficiency, cash controls, and customer satisfaction indices. You will be responsible for staffing the restaurant appropriately, managing scheduling needs across all shifts, and conducting performance appraisals for crew and management team members. Additionally, you will lead hiring processes, coach and develop the team, and ensure compliance with all regulations and company policies. Your ability to maintain a clean, organized environment and facilitate a safe workplace for both employees and guests is crucial.
This position demands a proactive individual with excellent interpersonal and communication skills who can motivate the team and cultivate a positive work culture. Taco Bell places great value on a can-do attitude and rapid learning ability in this role, alongside professional integrity and a commitment to operational excellence. Success in this role is measured through various operational targets and standards, including sales performance, quality control audits, labor management, and customer service quality metrics. The RGM role is both challenging and rewarding, offering substantial growth opportunities within a leading global brand in quick-service dining.
The Restaurant General Manager (RGM) position at Taco Bell is a leadership role responsible for overseeing the operations of an individual restaurant unit. This role requires a dynamic and hands-on leader who can ensure the restaurant runs efficiently and profitably while upholding Taco Bell's standards of hospitality, product quality, and cleanliness. The RGM takes direct charge of supervising staff, managing labor and food costs, maintaining building standards, and ensuring a positive guest experience. This role also involves hands-on involvement in daily operations, including training employees, addressing guest concerns, and leading by example to instill the right skills and behaviors in the team.
As an RGM, you will drive performance by monitoring key metrics such as sales growth, labor efficiency, cash controls, and customer satisfaction indices. You will be responsible for staffing the restaurant appropriately, managing scheduling needs across all shifts, and conducting performance appraisals for crew and management team members. Additionally, you will lead hiring processes, coach and develop the team, and ensure compliance with all regulations and company policies. Your ability to maintain a clean, organized environment and facilitate a safe workplace for both employees and guests is crucial.
This position demands a proactive individual with excellent interpersonal and communication skills who can motivate the team and cultivate a positive work culture. Taco Bell places great value on a can-do attitude and rapid learning ability in this role, alongside professional integrity and a commitment to operational excellence. Success in this role is measured through various operational targets and standards, including sales performance, quality control audits, labor management, and customer service quality metrics. The RGM role is both challenging and rewarding, offering substantial growth opportunities within a leading global brand in quick-service dining.
Job Requirements
- Must be at least 18 years old or older
- High school diploma or GED is required
- Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business
- Legal right to work in the United States
- Have open availability and the ability to work flexible hours and all shifts as needed
- Basic math and reading skills
- Excellent oral and written communication skills
- Ability to learn quickly with a can-do attitude
- Comes to work with good hygiene
- Has reliable transportation and able to arrive to work on time
- Demonstrated ability to maintain financial controls and coach and train employees
- A positive, friendly, and courteous attitude
Job Qualifications
- High school diploma or GED
- Minimum of 6 months experience in a shift management or supervisory role, preferably in a service-related business
- Strong preference for internal promotion candidates with completed learning zone training and certifications
- Excellent oral and written communication skills
- Basic math and reading skills
- Ability to learn quickly with a can-do attitude
- Demonstrated ability to maintain financial controls and coach employees
- Positive, friendly, and courteous attitude
- Legal right to work in the United States
Job Duties
- Ensures cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Works within the restaurant to produce positive sales growth by improving 5 Bells, CORE, speed of service, and food quality
- Ensures adequate staffing levels are maintained for all days and day parts to meet scheduling requirements
- Prepares and conducts performance appraisals for crew members, shift managers, and assistant general managers
- Manages hiring process for new crew members, shift leaders, and assistant general managers
- Coaches and counsels all crew members and managers, training and developing them to certification and performance levels
- Maintains restaurant cleanliness and organization following food service sanitation guidelines and regulations
- Ensures compliance with all local, state, and federal employment laws
- Verifies the restaurant environment is safe for employees and guests and takes corrective actions when needed
- Ensures preventative maintenance procedures are followed and reports needed repairs
- Handles guest complaints professionally to foster repeat business
- Provides timely feedback to area coach on operating results
- Manages employee turnover effectively by practicing selection and training
- Prepares food and handles cash register as needed for guests and training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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