Job Overview
Compensation
Hourly
Range $24.00 - $27.00
Benefits
Health Insurance
Paid Time Off
employee discount
Training and Development
flexible schedule
Career growth opportunities
Retirement Plan
Job Description
Taco Bell is a globally recognized fast-food restaurant chain known for its innovative Mexican-inspired menu and quick service. As part of the Yum! Brands family, Taco Bell operates thousands of restaurants worldwide, providing exciting career opportunities in the fast-paced food service industry. The company is dedicated to delivering high-quality food, exceptional guest experiences, and maintaining a positive work environment for its employees. Taco Bell’s commitment to community engagement, sustainability, and continuous improvement makes it a preferred employer for those seeking to develop their careers in restaurant management and hospitality.
The Restaurant General Manager (RGM) position at Taco Bell is a dynamic leadership role responsible for overseeing the complete operations of an individual restaurant unit. This role demands hands-on involvement in daily restaurant activities, ensuring that every aspect of the restaurant meets the brand’s high standards for cleanliness, hospitality, product quality, speed of service, and overall operational efficiency. The RGM takes charge of managing costs such as food, labor, cash, and other controllable expenses, keeping them within company guidelines and budgets while driving positive sales growth through a focus on key performance indicators like the 5 Bells, CORE, and speed of service metrics.
This role involves direct supervision and coaching of crew members, shift managers, and assistant general managers, fostering their development through effective training and performance appraisals. The Restaurant General Manager is also integral to the hiring process and works diligently to maintain adequate staffing levels across all shifts to meet operational demands. Ensuring compliance with food safety and sanitation guidelines while maintaining restaurant organization and safety is a critical responsibility.
In addition to managing daily restaurant functions, the RGM handles guest service issues professionally to encourage repeat business and maintain the restaurant’s reputation. They collaborate closely with area coaches, providing timely feedback on operational results through daily communication and weekly meetings. The Restaurant General Manager is measured on a range of performance indicators, including sales, labor efficiency, cost management, food safety audits, and employee turnover, making this role pivotal in the restaurant’s ongoing success.
This opportunity is ideal for candidates with strong leadership capabilities, a passion for customer service, and the ability to manage diverse teams in a fast-paced commercial environment. Taco Bell offers an engaging work culture where managers can develop professionally while making a significant impact on the guest experience and restaurant profitability. The company encourages internal promotions and supports learning and certification programs to help employees advance their careers. While previous management experience in the food service industry is preferred, the company values a positive attitude, strong communication skills, and a commitment to excellence as essential traits for success in this role.
The Restaurant General Manager (RGM) position at Taco Bell is a dynamic leadership role responsible for overseeing the complete operations of an individual restaurant unit. This role demands hands-on involvement in daily restaurant activities, ensuring that every aspect of the restaurant meets the brand’s high standards for cleanliness, hospitality, product quality, speed of service, and overall operational efficiency. The RGM takes charge of managing costs such as food, labor, cash, and other controllable expenses, keeping them within company guidelines and budgets while driving positive sales growth through a focus on key performance indicators like the 5 Bells, CORE, and speed of service metrics.
This role involves direct supervision and coaching of crew members, shift managers, and assistant general managers, fostering their development through effective training and performance appraisals. The Restaurant General Manager is also integral to the hiring process and works diligently to maintain adequate staffing levels across all shifts to meet operational demands. Ensuring compliance with food safety and sanitation guidelines while maintaining restaurant organization and safety is a critical responsibility.
In addition to managing daily restaurant functions, the RGM handles guest service issues professionally to encourage repeat business and maintain the restaurant’s reputation. They collaborate closely with area coaches, providing timely feedback on operational results through daily communication and weekly meetings. The Restaurant General Manager is measured on a range of performance indicators, including sales, labor efficiency, cost management, food safety audits, and employee turnover, making this role pivotal in the restaurant’s ongoing success.
This opportunity is ideal for candidates with strong leadership capabilities, a passion for customer service, and the ability to manage diverse teams in a fast-paced commercial environment. Taco Bell offers an engaging work culture where managers can develop professionally while making a significant impact on the guest experience and restaurant profitability. The company encourages internal promotions and supports learning and certification programs to help employees advance their careers. While previous management experience in the food service industry is preferred, the company values a positive attitude, strong communication skills, and a commitment to excellence as essential traits for success in this role.
Job Requirements
- Must be at least 18 years old or older
- High school diploma or GED is required
- Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business
- Legal right to work in the United States
- Have open availability and the ability to work flexible hours and all shifts as needed
- Basic math and reading skills
- Excellent oral and written communication skills
- Ability to learn quickly with a can-do attitude
- Comes to work with good hygiene
- Has reliable transportation and able to arrive to work on time
- Demonstrated ability to maintain financial controls and coach and train employees
- A positive, friendly, and courteous attitude
Job Qualifications
- High school diploma or GED
- Minimum of 6 months in a shift management or supervisory role, preferably in a service-related business
- Strong communication skills, both oral and written
- Ability to learn quickly and adapt to changing environments
- Demonstrated ability to maintain financial controls and coach employees
- Positive, friendly, and courteous attitude
- Legal right to work in the United States
Job Duties
- Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
- Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
- Performs the hiring process for new crew members, shift leaders, and assistant general managers
- Coaches and councils all crew members and managers and is responsible for training and developing their team to expected certification and performance levels
- Maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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