Job Overview
Employment Type
Full-time
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
development opportunities
Job Description
Shake Shack, a fast-growing and popular hospitality brand, originates from a small hot dog cart in New York City's Madison Square Park, founded by Danny Meyer, a renowned restaurateur and CEO of Union Square Hospitality Group. Known for its commitment to high-quality food and exceptional customer service, Shake Shack has expanded into an internationally recognized restaurant chain that values community involvement and sustainable practices. The brand is dedicated to creating unforgettable dining experiences and fostering a positive work environment where every team member is empowered to grow and succeed. This company culture is rooted in the philosophy of "Standing For Something Good," which means doing the right thing for customers, employees, and the communities in which they operate.
The West End Portland location at 1016 W. Burnside Street is seeking a full-time Shack Manager to join the #ShackFam. This role is an exciting opportunity for an experienced restaurant leader to take charge of daily restaurant operations ensuring superior service and guest satisfaction. A Shack Manager at Shake Shack is responsible for managing high-volume, fast-paced operations, training team members across all aspects of restaurant functioning, motivating staff, and leading by example with a focus on coaching and developing a high-performance team.
The Shack Manager's duties also include promoting the Shake Shack brand locally through community events and word-of-mouth, maintaining compliance with sanitation and safety regulations, and contributing to the overall financial success of the restaurant. This role acts as a vital link between the business objectives of Shake Shack and frontline restaurant operations, making sure that the high standards of quality food and hospitality set by the brand are consistently met.
Working at Shake Shack offers not only the chance to be part of a fast-paced hospitality team but also numerous opportunities for personal and professional growth. The company provides hands-on mentorship, comprehensive training programs, and potential career advancement within an inclusive and fun workplace culture. Benefits include competitive pay, performance bonuses, meal discounts, medical coverage options, paid time off, and more, all tailored to support employee wellbeing and development.
The West End Portland location at 1016 W. Burnside Street is seeking a full-time Shack Manager to join the #ShackFam. This role is an exciting opportunity for an experienced restaurant leader to take charge of daily restaurant operations ensuring superior service and guest satisfaction. A Shack Manager at Shake Shack is responsible for managing high-volume, fast-paced operations, training team members across all aspects of restaurant functioning, motivating staff, and leading by example with a focus on coaching and developing a high-performance team.
The Shack Manager's duties also include promoting the Shake Shack brand locally through community events and word-of-mouth, maintaining compliance with sanitation and safety regulations, and contributing to the overall financial success of the restaurant. This role acts as a vital link between the business objectives of Shake Shack and frontline restaurant operations, making sure that the high standards of quality food and hospitality set by the brand are consistently met.
Working at Shake Shack offers not only the chance to be part of a fast-paced hospitality team but also numerous opportunities for personal and professional growth. The company provides hands-on mentorship, comprehensive training programs, and potential career advancement within an inclusive and fun workplace culture. Benefits include competitive pay, performance bonuses, meal discounts, medical coverage options, paid time off, and more, all tailored to support employee wellbeing and development.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification preferred
- Willingness to work flexible hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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