Restaurant Manager

Eugene, OR, USA|

Job Overview

Compensation

Hourly

Range $20.00 - $25.89

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible scheduling

employee recognition programs

Job Description

Taco Bell is a leading fast-food restaurant chain known for its innovative Mexican-inspired menu, vibrant brand, and commitment to delivering quality food with excellent customer service. Operating thousands of locations across the United States, Taco Bell has built a reputation for fun, fast, and customizable dining experiences. The company emphasizes a strong culture of teamwork, continuous learning, and community engagement, making it a preferred employer in the quick-service restaurant industry. Taco Bell prioritizes operational excellence, customer satisfaction, and employee growth, fostering an environment where managers and crew can thrive while contributing to the brand's success. The Restaurant General Manager (RGM) position at Taco Bell is a hands-on leadership role responsible for the overall operations of an individual restaurant unit. The RGM ensures the restaurant's success through effective supervision, maintaining high standards, and achieving financial goals. This role is pivotal as it combines strategic management with operational tasks to ensure that team members are supported, the guest experience exceeds expectations, and financial performance targets are met. Employment type for this position is full-time, with compensation commensurate with experience and industry standards.

As a Restaurant General Manager, you will be responsible for directing all restaurant activities including monitoring food quality, speed of service, customer hospitality, and maintaining a clean and safe environment. You will lead by example, engaging in daily operational duties such as training employees and responding to guest needs to model exceptional service behaviors. Your accountability will extend to managing labor costs, inventory controls, scheduling, employee performance appraisals, and adherence to health and safety regulations. Additionally, you will oversee hiring processes, coach team members, and cultivate a positive work environment that encourages professionalism and employee development. Your leadership role entails ensuring compliance with company policies and local legislation, coordinating with maintenance teams for timely repairs, and addressing any guest complaints promptly to maintain customer loyalty. Your success will be evaluated based on the restaurant’s sales performance, operational efficiency metrics, and team effectiveness. This role is ideal for candidates who have supervisory experience in service settings and possess strong communication, organizational, and leadership skills. If you are passionate about customer service and operational management, and are eager to be part of a dynamic restaurant brand, this opportunity as a Taco Bell Restaurant General Manager can offer you significant career growth and fulfillment.

Job Requirements

Must be at least 18 years old or older
legal right to work in the United States
have open availability and the ability to work flexible hours and all shifts as needed
basic math and reading skills
comes to work with good hygiene
has reliable transportation and able to arrive to work on time

Job Qualifications

High school diploma or GED
minimum of 6 months in a shift management or supervisory role, preferably in a service-related business
strong preference for an internal promote who has completed all required learning zone training and certifications
excellent oral and written communication skills
ability to learn quickly with a can-do attitude
demonstrated ability to maintain financial controls and coach and train employees
positive, friendly, and courteous attitude

Job Duties

Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
performs the hiring process for new crew members, shift leaders, and assistant general managers
coaches and councils all crew members and managers and are responsible for training and developing their team to expected certification and performance levels
maintains the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations