Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,000.00 - $62,000.00
Work Schedule
Flexible
Benefits
Free Shift Meals
50% off meals when off the clock
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Employee assistance program
Vacation after six months
Potential bonuses
401k
Short and long term disability income protection
Job Description
Huey's is a beloved local restaurant chain that has been a Memphis staple for over 50 years. Known for its iconic Blues, Brews, and Burgers, Huey's has become synonymous with a laid-back, fun atmosphere paired with quality food and excellent customer service. Founded in 1970, originally opening in Midtown Memphis, the restaurant quickly gained popularity and has been voted the Best Burger in Memphis since 1984. This longstanding family-owned business is proud of its rich history and the legacy built by its late owner Thomas Boggs, now carried on by his children. Huey's offers a positive work environment that focuses on work-life balance and encourages employees to express their individuality while contributing to a team-oriented culture. The restaurant combines a casual dining experience with a strong emphasis on community, customer satisfaction, and operational excellence. The company is committed to equal opportunity employment, ensuring a diverse and inclusive workplace free from discrimination.
The Restaurant Manager role at Huey's is a critical position responsible for partnering closely with the General Manager to oversee day-to-day restaurant operations. This full-time role provides a competitive annual salary ranging from $52,000 to $62,000 and includes a comprehensive benefits package. The Restaurant Manager leads hiring, training, scheduling, and performance management of the restaurant team, ensuring that all staff deliver exceptional customer service consistently. This role requires a hands-on approach, where the manager actively works the floor during busy periods to ensure that guest service remains outstanding. Beyond engaging with customers directly—whether greeting them, serving, or handling issues—the Restaurant Manager also supports human resource activities such as employee interviewing, coaching, disciplinary actions, and maintaining employee records.
Operational duties include managing labor costs and scheduling to meet budgetary guidelines, ensuring compliance with food safety and sanitation regulations, especially those enforced by local health departments, and overseeing state laws related to alcohol service, including maintenance of licensing documentation. The manager also assists with financial reporting, including preparing in-house profit and loss statements. This role demands excellent interpersonal and communication skills, intermediate computer proficiency with platforms like Microsoft Office and restaurant management software, and the ability to maintain a high-energy, detail-oriented atmosphere in a fast-paced restaurant environment. Physical stamina is necessary, as the job requires standing, walking, bending, and lifting for extended periods. Overall, this position offers an excellent opportunity for a seasoned restaurant professional who thrives in a busy setting and is motivated to deliver an outstanding customer experience while supporting a cohesive and motivated team.
The Restaurant Manager role at Huey's is a critical position responsible for partnering closely with the General Manager to oversee day-to-day restaurant operations. This full-time role provides a competitive annual salary ranging from $52,000 to $62,000 and includes a comprehensive benefits package. The Restaurant Manager leads hiring, training, scheduling, and performance management of the restaurant team, ensuring that all staff deliver exceptional customer service consistently. This role requires a hands-on approach, where the manager actively works the floor during busy periods to ensure that guest service remains outstanding. Beyond engaging with customers directly—whether greeting them, serving, or handling issues—the Restaurant Manager also supports human resource activities such as employee interviewing, coaching, disciplinary actions, and maintaining employee records.
Operational duties include managing labor costs and scheduling to meet budgetary guidelines, ensuring compliance with food safety and sanitation regulations, especially those enforced by local health departments, and overseeing state laws related to alcohol service, including maintenance of licensing documentation. The manager also assists with financial reporting, including preparing in-house profit and loss statements. This role demands excellent interpersonal and communication skills, intermediate computer proficiency with platforms like Microsoft Office and restaurant management software, and the ability to maintain a high-energy, detail-oriented atmosphere in a fast-paced restaurant environment. Physical stamina is necessary, as the job requires standing, walking, bending, and lifting for extended periods. Overall, this position offers an excellent opportunity for a seasoned restaurant professional who thrives in a busy setting and is motivated to deliver an outstanding customer experience while supporting a cohesive and motivated team.
Job Requirements
- Must have 3+ years of full-service restaurant managing experience
- High school diploma or equivalent
- ServSafe certificate or equivalent preferred
- Excellent oral and written communication skills
- Ability to meet deadlines and be detail oriented
- Intermediate computer skills including MS Office Suite
- Ability to perform physical tasks such as standing and lifting for extended periods
Job Qualifications
- Must have 3+ years of full-service restaurant managing experience
- High School Diploma or Equivalent, Bachelor’s Degree preferred
- ServSafe Certificate or equivalent preferred
- Excellent interpersonal and communication skills
- Ability to meet deadlines and be detail oriented
- Intermediate computer skills including MS Office Suite and Restaurant 365 a plus
- Ability to perform physical demands including standing, walking, bending, lifting, stooping up to 60-80% of the time
Job Duties
- Ensure positive guest service by working the floor during busy times
- Greet and mingle with customers
- Buss tables
- Run food
- Monitor ticket times
- Ensure food and beverage quality and 100% customer satisfaction
- Monitor staff service levels
- Respond to complaints and take actions to turn dissatisfied customers into return customers
- Communicate and interact daily with management and hourly employees
- Keep team updated on policies and operational changes
- Motivate employees to maintain positive and high morale workforce
- Assist with interviewing, hiring, and terminating employees
- Discipline employees
- Oversee employee files and ensure proper information flow
- Train employees
- Schedule employees
- Conduct performance evaluations and employee meetings
- Facilitate development of subordinate managers
- Supervise and develop hourly employees
- Assist in scheduling to ensure proper staffing
- Handle problems and complaints from customers, employees, vendors, and property owners in absence of GM
- Assist with calculating labor costs and adjusting labor to comply with budget and volume
- Compile weekly P&Ls and present monthly P&Ls in absence of GM
- Oversee compliance with alcohol-related laws and enforce TNABC requirements
- Maintain and update ABC book/binder
- Enforce sanitary food handling and cleanliness
- Ensure compliance with health department regulations
- Administer in-house health training to employees
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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