Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
access to employee assistance program
Pre-Tax Commuter and Parking Benefits
flexible spending accounts
Dependent care accounts
Development and growth opportunities
Job Description
Shake Shack, located at 8810 SW 136th St, Miami, FL, is a prominent player in the hospitality and quick-service restaurant industry. Originating from a humble hot dog cart in New York City’s Madison Square Park, Shake Shack has blossomed into one of the fastest-growing global brands known for its commitment to quality, community, and sustainability. Founded by Danny Meyer, the company brings a unique blend of fine dining sensibilities and casual dining convenience, dedicated to crafting unforgettable guest experiences. Shake Shack emphasizes its mission to Stand For Something Good, a philosophy that underpins every aspect of its business, from the sourcing of high-quality ingredients to the respectful and supportive treatment of its employees and communities. This commitment has fostered a vibrant, inclusive workplace culture commonly referred to as the #ShackFam, where team members can thrive through hands-on mentorship, continuous training, and plentiful growth opportunities.
The Miami location at The Falls serves as a cornerstone of Shake Shack’s presence in Florida, engaging with the local community by promoting brand loyalty and hosting unique restaurant events. The company is an equal opportunity employer that values diversity and ensures that all qualified applicants are considered without discrimination. Employment with Shake Shack in this role is full-time, providing stable engagement for those seeking a long-term career in hospitality management.
The Restaurant Manager role at Shake Shack encompasses the dynamic challenge of overseeing daily restaurant operations to ensure top-tier service and guest satisfaction. The manager will lead, train, and inspire the team to deliver the highest standards of hospitality and operational excellence. This position is tailored for professionals with robust experience in high-volume, fast-paced restaurant environments who possess strong leadership capabilities and a passion for people development. Key responsibilities include managing staff performance, coordinating food preparation and purchasing activities, enforcing sanitation and safety regulations, and maintaining compliance with health codes. Additionally, the manager plays an essential role in bolstering brand presence locally through strategic community outreach and innovative event planning.
Shake Shack offers a supportive work environment where team members are encouraged to express individuality and collaborate effectively. This role provides a unique opportunity to build a significant impact not only within the restaurant but also in the broader community. Candidates will benefit from competitive compensation, comprehensive benefits, and a culture that rewards performance with bonuses and recognition. By joining Shake Shack, professionals align themselves with a globally respected brand dedicated to sustainability, excellence, and social responsibility.
The Miami location at The Falls serves as a cornerstone of Shake Shack’s presence in Florida, engaging with the local community by promoting brand loyalty and hosting unique restaurant events. The company is an equal opportunity employer that values diversity and ensures that all qualified applicants are considered without discrimination. Employment with Shake Shack in this role is full-time, providing stable engagement for those seeking a long-term career in hospitality management.
The Restaurant Manager role at Shake Shack encompasses the dynamic challenge of overseeing daily restaurant operations to ensure top-tier service and guest satisfaction. The manager will lead, train, and inspire the team to deliver the highest standards of hospitality and operational excellence. This position is tailored for professionals with robust experience in high-volume, fast-paced restaurant environments who possess strong leadership capabilities and a passion for people development. Key responsibilities include managing staff performance, coordinating food preparation and purchasing activities, enforcing sanitation and safety regulations, and maintaining compliance with health codes. Additionally, the manager plays an essential role in bolstering brand presence locally through strategic community outreach and innovative event planning.
Shake Shack offers a supportive work environment where team members are encouraged to express individuality and collaborate effectively. This role provides a unique opportunity to build a significant impact not only within the restaurant but also in the broader community. Candidates will benefit from competitive compensation, comprehensive benefits, and a culture that rewards performance with bonuses and recognition. By joining Shake Shack, professionals align themselves with a globally respected brand dedicated to sustainability, excellence, and social responsibility.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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