Restaurant Manager

Beaverton, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Paid parental leave

Employee assistance program

Commuter Benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a renowned hospitality company known for its commitment to delivering exceptional guest experiences and fostering a positive work environment. Founded in New York City, Shake Shack started as a humble hot dog cart in Madison Square Park and quickly grew into one of the fastest-growing hospitality brands globally. This growth can be attributed to its dedication to quality food, outstanding service, and community engagement. The brand's philosophy centers on "Standing for Something Good," which reflects in how it treats its employees, customers, and the communities it serves. Shake Shack provides a vibrant and inclusive workplace where team members, known as the #ShackFam, receive extensive support through mentorship, training, and opportunities for advancement. Employees are encouraged to bring their authentic selves to work, share ideas, and participate in a culture that values collaboration and fun.

The role at Shake Shack centers around managing daily restaurant operations to uphold superior service and exceptional guest satisfaction. This management position requires a hands-on leader who can effectively train and motivate team members, ensuring they deliver the highest level of hospitality. The successful candidate will demonstrate leadership qualities focused on coaching and achieving operational excellence while maintaining compliance with sanitation and safety standards. Additionally, the role involves developing community engagement plans to enhance the brand’s presence locally through word-of-mouth and events hosted at the restaurant. By embracing Shake Shack's mission, the individual in this role will play a critical part in crafting memorable experiences for every guest while fostering a supportive and thriving work environment for the team. This opportunity offers dynamic challenges and growth potential within a respected and expanding restaurant organization dedicated to its people and ethical business practices.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification preferred
Willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations