Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $74,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Annual Bonus Opportunity
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Discounts on technology
Discounts on travel
Discounts on food
Discounts on fuel
Company paid training
Relocation assistance
Job Description
TravelCenters of America (TA) is a premier network of travel centers that has been proudly serving professional truck drivers and motorists for over 50 years. Renowned nationwide for providing a comprehensive one-stop shopping experience, TA offers a wide range of essential services including fuel, food, truck maintenance, and more. With locations spanning across the United States and a corporate headquarters based in Westlake, Ohio, TA stands as a trusted partner for travelers who depend on their services daily to keep moving efficiently and comfortably. Driven by an innovative and passionate team, TravelCenters of America continues to expand its network, embracing cutting-edge technology and leading alternative energy and sustainability initiatives aimed at shaping the future of travel and transportation services.
As a company, TA is deeply committed to the growth and development of its employees, offering clear career progression paths and a culture that encourages sharing ideas, fostering collaboration, and rewarding contributions. Each team member is regarded as a vital stakeholder in the ongoing success of the company, making TA an employer of choice for those looking for stability, growth opportunities, and the chance to make a meaningful impact.
The role of the Restaurant General Manager at TravelCenters of America is essential to sustaining the company’s mission of returning every traveler to the road better than they came. This position requires an experienced, motivated, and leadership-driven individual responsible for managing full-service restaurant operations and marketing activities within TA travel centers. The General Manager’s responsibilities span from staffing, training, and general supervision to fine-tuning operations aimed at boosting restaurant profitability and delivering an exceptional guest experience.
In this challenging role, the Restaurant General Manager leads by example, inspiring their team to meet and surpass company-defined performance standards which include fast, friendly customer service, superior product knowledge, and maintaining an upbeat, welcoming atmosphere. They work to build trusting relationships with team members and guests alike, taking advantage of feedback to foster continuous improvement. The role also demands recruiting, hiring, training, and retaining high-performing staff, creating a culture where achievements are celebrated and team members feel recognized and respected.
Financial acumen is critical in this position. The General Manager is tasked with achieving financial goals by effectively managing people, products, service delivery, and facility processes. This includes overseeing payroll, accounting, inventory, and personnel documentation to ensure strict compliance with state and federal laws and accuracy in reporting. Adherence to safety standards and operational guidelines is imperative, as is staying informed about competitive market practices to provide valuable insights and recommendations to leadership.
The Restaurant General Manager role offers a salary range of $65,000 to $74,000 annually, reflecting various factors such as experience, skills, and responsibilities. This full-time position offers the perfect blend of challenging duties and meaningful rewards within a respected, dynamic company that values teamwork, innovation, and career advancement opportunities.
As a company, TA is deeply committed to the growth and development of its employees, offering clear career progression paths and a culture that encourages sharing ideas, fostering collaboration, and rewarding contributions. Each team member is regarded as a vital stakeholder in the ongoing success of the company, making TA an employer of choice for those looking for stability, growth opportunities, and the chance to make a meaningful impact.
The role of the Restaurant General Manager at TravelCenters of America is essential to sustaining the company’s mission of returning every traveler to the road better than they came. This position requires an experienced, motivated, and leadership-driven individual responsible for managing full-service restaurant operations and marketing activities within TA travel centers. The General Manager’s responsibilities span from staffing, training, and general supervision to fine-tuning operations aimed at boosting restaurant profitability and delivering an exceptional guest experience.
In this challenging role, the Restaurant General Manager leads by example, inspiring their team to meet and surpass company-defined performance standards which include fast, friendly customer service, superior product knowledge, and maintaining an upbeat, welcoming atmosphere. They work to build trusting relationships with team members and guests alike, taking advantage of feedback to foster continuous improvement. The role also demands recruiting, hiring, training, and retaining high-performing staff, creating a culture where achievements are celebrated and team members feel recognized and respected.
Financial acumen is critical in this position. The General Manager is tasked with achieving financial goals by effectively managing people, products, service delivery, and facility processes. This includes overseeing payroll, accounting, inventory, and personnel documentation to ensure strict compliance with state and federal laws and accuracy in reporting. Adherence to safety standards and operational guidelines is imperative, as is staying informed about competitive market practices to provide valuable insights and recommendations to leadership.
The Restaurant General Manager role offers a salary range of $65,000 to $74,000 annually, reflecting various factors such as experience, skills, and responsibilities. This full-time position offers the perfect blend of challenging duties and meaningful rewards within a respected, dynamic company that values teamwork, innovation, and career advancement opportunities.
Job Requirements
- High school diploma or GED
- Associate’s or bachelor’s degree preferred
- 3 or more years of supervisory experience in the full-service restaurant industry preferred
- Proficient planning and analytical skills
- Excellent verbal and written communication skills
- Ability to work flexible hours including nights, weekends and some holidays
- Proficient in Microsoft Office
- Operational understanding of POS software
- Valid driver’s license
Job Qualifications
- A servant leader who sets the example when working alongside team members
- The ability to lead, motivate, train and develop people to unleash the talent within each team member
- High school diploma (or GED) required
- Associate’s or bachelor’s degree preferred
- 3+ years of supervisory experience in the full-service restaurant industry preferred
- Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.)
- Exhibit excellent verbal and written communication skills
- Ability to work flexible hours including nights, weekends and some holidays
- Proficient in Microsoft Office
- Operational understanding of POS software
- A valid driver’s license is required
Job Duties
- Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the restaurant
- Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests
- Coach and performance manage staff according to company policy
- Serve each customer courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
- Provide great tasting / quality food, and a clean restaurant environment for all guests
- Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
- Achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Oversee payroll, accounting, inventory and personnel documentation procedures to ensure accuracy and timeliness in reporting and compliance with state and federal laws
- Adhere to safety standards and abide by standards of operation
- Follow company guidelines on vendor relationships
- Stay abreast of competitive practices that could have an impact on business
- offers insights and recommendations to leadership
- Assume duties of any hourly associate position as necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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