Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $25.89
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Taco Bell is a leading fast-food restaurant chain renowned for its Mexican-inspired menu, offering a wide range of tacos, burritos, quesadillas, and other specialty items. With a strong emphasis on quality, customer service, and operational excellence, Taco Bell aims to provide a rewarding dining experience for its guests while fostering a positive and dynamic work environment for its employees. The company has numerous locations globally and is recognized for its dedication to innovation and community involvement, making it a popular choice among both customers and aspiring restaurant professionals.
The Restaurant General Manager (RGM) at Taco Bell plays a crucial leadership role, responsible for managing all aspects of a single restaurant's operations. This full-time position demands a blend of hands-on operational expertise, employee management, and business acumen. The RGM ensures that each restaurant runs efficiently, maintains high standards of cleanliness and hospitality, and meets financial goals. By directly supervising the team and engaging in daily operations when necessary, the RGM serves as both a manager and a role model, setting the tone for exceptional customer service and employee performance.
The core responsibilities of the Restaurant General Manager include controlling food, labor, and other operating costs to budgeted levels while driving positive sales growth. The manager must optimize staffing schedules to meet daily and shift requirements, conduct performance appraisals for crew members and managers, and oversee the hiring and training of new staff. Maintaining safety and sanitation standards in compliance with local, state, and federal regulations is a top priority. Additionally, the RGM must ensure the restaurant environment is safe and welcoming, promptly address guest complaints, and maintain all equipment and facilities through preventative maintenance procedures.
Success in this role is measured through various operational metrics such as weekly sales performance, labor cost management, food quality audits, and customer service standards. The RGM is also responsible for fostering a positive workplace culture to minimize turnover and maximize employee satisfaction and productivity. This leadership role requires excellent communication skills, the ability to manage financial elements, and a proactive approach to problem-solving.
Candidates for the RGM position at Taco Bell should be at least 18 years old, possess a high school diploma or GED, and have experience in shift management or supervisory roles, ideally within the service industry. Open availability to work flexible hours, including nights and weekends, is essential. Ideal applicants will have completed relevant training and certifications within the company’s learning program and demonstrate a strong commitment to customer service and operational excellence. Reliable transportation and punctuality are also necessary for this role.
Overall, the Restaurant General Manager at Taco Bell is an integral part of the restaurant’s success, responsible for leading by example, managing resources effectively, and creating an environment where both guests and employees thrive. This position offers an exciting opportunity to develop leadership skills while contributing to a well-known brand with strong community ties and a commitment to excellence.
The Restaurant General Manager (RGM) at Taco Bell plays a crucial leadership role, responsible for managing all aspects of a single restaurant's operations. This full-time position demands a blend of hands-on operational expertise, employee management, and business acumen. The RGM ensures that each restaurant runs efficiently, maintains high standards of cleanliness and hospitality, and meets financial goals. By directly supervising the team and engaging in daily operations when necessary, the RGM serves as both a manager and a role model, setting the tone for exceptional customer service and employee performance.
The core responsibilities of the Restaurant General Manager include controlling food, labor, and other operating costs to budgeted levels while driving positive sales growth. The manager must optimize staffing schedules to meet daily and shift requirements, conduct performance appraisals for crew members and managers, and oversee the hiring and training of new staff. Maintaining safety and sanitation standards in compliance with local, state, and federal regulations is a top priority. Additionally, the RGM must ensure the restaurant environment is safe and welcoming, promptly address guest complaints, and maintain all equipment and facilities through preventative maintenance procedures.
Success in this role is measured through various operational metrics such as weekly sales performance, labor cost management, food quality audits, and customer service standards. The RGM is also responsible for fostering a positive workplace culture to minimize turnover and maximize employee satisfaction and productivity. This leadership role requires excellent communication skills, the ability to manage financial elements, and a proactive approach to problem-solving.
Candidates for the RGM position at Taco Bell should be at least 18 years old, possess a high school diploma or GED, and have experience in shift management or supervisory roles, ideally within the service industry. Open availability to work flexible hours, including nights and weekends, is essential. Ideal applicants will have completed relevant training and certifications within the company’s learning program and demonstrate a strong commitment to customer service and operational excellence. Reliable transportation and punctuality are also necessary for this role.
Overall, the Restaurant General Manager at Taco Bell is an integral part of the restaurant’s success, responsible for leading by example, managing resources effectively, and creating an environment where both guests and employees thrive. This position offers an exciting opportunity to develop leadership skills while contributing to a well-known brand with strong community ties and a commitment to excellence.
Job Requirements
- Must be at least 18 years old
- Legal right to work in the United States
- Have open availability and the ability to work flexible hours and all shifts as needed
- Comes to work with good hygiene
- Has reliable transportation and able to arrive to work on time
Job Qualifications
- High school diploma or GED
- Minimum of 6 months experience in a shift management or supervisory role preferably in a service-related business
- Strong preference for internal promote who has completed all required learning zone training and certifications
- Excellent oral and written communication skills
- Basic math and reading skills
- Ability to learn quickly with a can-do attitude
- Demonstrated ability to maintain financial controls and coach and train employees
- A positive, friendly, and courteous attitude
Job Duties
- Ensures cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels
- Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality
- Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements
- Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals
- Performs the hiring process for new crew members, shift leaders, and assistant general managers
- Coaches and counsels all crew members and managers, responsible for training and developing their team to expected certification and performance levels
- Maintains restaurant cleanliness and organization following all food service sanitation guidelines and regulations
- Ensures compliance with all local, state, and federal laws pertaining to employment
- Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed
- Ensures that preventative maintenance procedures are followed for all equipment and facilities and reports any needed repairs to the maintenance department and area coach
- Ensures excellent levels of guest service on all shifts and properly handles guests' complaints to facilitate repeat business
- Provides relevant and timely feedback to their area coach on operating results through the daily call procedure and weekly area meetings
- Effectively manages employee turnover by practicing effective selection and training and fostering a positive work environment
- Prepares food as needed for guests and training purposes as well as handling the cash register and money when required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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