Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
performance-based incentives
one-on-one training
Credit union membership

Job Description

Wendy's is a well-established and globally recognized fast-food restaurant chain known for its commitment to quality, freshness, and exceptional customer service. Founded in 1969, Wendy's has become a household name with numerous locations across the United States and internationally, providing customers with iconic menu items such as their signature square-shaped beef patties, fresh salads, and a variety of value meals. Each restaurant operates with a focus on delivering a welcoming atmosphere, quick service, and consistently high standards in food preparation and cleanliness. As a franchise-based organization, individual Wendy's locations may be independently owned and operated, offering a unique blend of corporate oversight with local community engagement. This particular role is with a franchise location situated at 1231 Holcomb Blvd, Camp Lejeune, NC, which continues the proud tradition of Wendy's by adhering to these core values.

The position being offered is for a Manager who will play a pivotal role in assisting the General Manager with the daily operations of the restaurant. This role is crucial for maintaining the standards that Wendy's is known for and ensuring that all team members, from shift supervisors to crew members, deliver outstanding customer service and maintain product quality. The Manager will be involved in recruiting, interviewing, recommending, selecting, and training new team members, emphasizing the creation and maintenance of a positive work environment and effective communication among the staff. This includes fostering a culture where engagement and teamwork are paramount, which directly impacts the overall customer experience.

The Manager will also support the achievement of store objectives, aligning closely with the company's goals for profitability, service standards, and operational excellence. The role requires a proactive and hands-on approach in managing personnel, operations, and customer relations. Managers at Wendy's are expected to embrace and apply the company's standard operating procedures, human resources policies, and supervisory practices thoroughly. Additionally, they must be capable of completing necessary corporate training programs, including crew positional training, management development via Wendys Management Institute, and food safety training, ensuring compliance and operational integrity.

Working as a Manager at Wendy's offers several benefits such as health, life, dental, and vision insurance, a 401k plan with company matching, competitive wages reflective of industry standards, paid vacation, and performance-based incentives. The company also supports employee growth through one-on-one training and various development programs. Furthermore, perks like payroll deduction plans for shoes and credit union memberships add extra value to the employment package.

This position provides a fantastic opportunity for individuals looking to grow within the restaurant industry, particularly those passionate about leadership, quality customer service, and operational excellence. As a franchisee-based opportunity, compensation and benefits may vary slightly but are competitive and designed to reward dedication and performance. Interested candidates are encouraged to apply directly through the franchise website for consideration.

In summary, this Manager role at Wendy's in Camp Lejeune is ideal for motivated individuals who want to be involved in a fast-paced, customer-focused environment where they can contribute to the team’s success and their own professional development while upholding a brand that values quality and service.

Job Requirements

  • Ability to perform essential duties satisfactorily
  • Ability to learn and apply Wendy's standard operating procedures
  • Capability to provide supervisory practices
  • Completion of recommended corporate training programs
  • Adherence to Human Resources policies and procedures
  • Commitment to quality and customer service
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Minimum high school diploma or equivalent
  • Previous experience in restaurant management preferred
  • Strong leadership and interpersonal skills
  • Ability to train and develop team members
  • Knowledge of food safety standards
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment

Job Duties

  • Assist the General Manager in managing daily restaurant operations
  • Participate in achieving store objectives
  • Interview, recommend, select, and train shift supervisors and crew members
  • Create and maintain an environment of effective communication and team engagement
  • Provide excellent customer service consistently
  • Apply Wendy's standard operating procedures and policies
  • Complete required corporate training programs including food safety and management training

Job Criteria

Experience

Mid Level (3-7 years)


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