Restaurant Manager

Steak 'n Shake is a prominent player in the quick-service restaurant (QSR) industry, known for blending its rich heritage with bold innovation. With a steadfast commitment to hospitality, the company strives to redefine the quick-service experience by ensuring every guest feels welcome, valued, and cared for. As a rapidly evolving restaurant that prides itself on operational excellence and guest satisfaction, Steak 'n Shake offers a dynamic workplace where leadership is about leading from the front and being actively involved in day-to-day operations. The company values hands-on leadership and encourages its managers to engage directly with the kitchen and front-line teams, emphasizing the importance of setting a professional example and maintaining high standards in every aspect of the restaurant's operations.

The Restaurant Manager role at Steak 'n Shake is a hands-on leadership position that goes beyond traditional management. This role requires an individual who is passionate about operational excellence, team leadership, and delivering exceptional service to guests. Reporting directly to the General Manager or Franchise Partner, the Restaurant Manager plays a crucial part in achieving business and strategic goals by fostering a positive and productive work environment. The manager is responsible for overseeing daily restaurant operations, including food preparation, cleanliness, guest service, financial performance, inventory control, and team development.

This position offers employment on a competitive hourly wage basis, paying up to $22 per hour. Steak 'n Shake is recognized as a Maximum Wage Employer, providing the highest hourly rates within a 25-mile radius of its locations, along with unique bonus pay options such as Bitcoin bonus pay and a newborn match program. The company supports its employees not only with competitive pay but also through a comprehensive benefits package and various perks that contribute to their well-being and long-term financial growth.

As a Restaurant Manager, you will lead by example, taking an active role in line work, food prepping, maintaining cleanliness, and serving guests through all shifts including opening, mid-day, and closing. Wearing a professional uniform daily, you will set the tone for team presentation while upholding brand standards, food safety practices, and service protocols. Financial oversight is a key responsibility, with ownership of the Profit & Loss statement, managing food costs, controlling inventory, verifying invoices, and eliminating waste. Labor efficiency will be maintained through smart scheduling, cross-training, and ensuring staff versatility.

Inventory and supply chain management are integral aspects of the role, requiring you to oversee resources from the back door to the front line. Team building and development are paramount, with responsibilities to recruit, train, and retain top hourly talent by providing clear feedback and effective coaching. This role demands a hands-on leader who is comfortable working the drive-through or grill when needed and who is tech-savvy with POS systems, inventory platforms, and invoice tools.

Steak 'n Shake values professionalism and expects all candidate profiles and resumes to consistently present a story of reliable leadership, consistent work tenure, and a track record of driving hospitality excellence. The company promotes a supportive environment that embraces change and encourages growth, both personal and professional. The position requires candidates to be at least 18 years old with a minimum of one year of QSR or fast-casual restaurant management experience, emphasizing the importance of strong physical stamina and the ability to thrive in a fast-paced kitchen setting.

In addition to competitive wages, Steak 'n Shake offers unique perks such as Bitcoin bonus pay where employees can earn extra through investments made in their personal Bitcoin wallets, and a newborn match program that contributes financially to employees' newborn savings accounts. The benefit offerings include medical, dental, vision, life and disability insurance, hospital indemnity, critical illness, accident coverage, and a 401(k) program with employer matching. Perks such as flexible scheduling, meal discounts, employee assistance programs, paid training, discount programs, an associate emergency foundation, and next-day pay options further enhance the employee experience at Steak 'n Shake. This comprehensive approach ensures employees are well-supported in their roles, fostering loyalty and long-term career development within a forward-thinking QSR brand.