Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
Performance Based Incentives
one-on-one training

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to quality, freshness, and excellent customer service. As one of the largest fast-food hamburger chains in the world, Wendy's prides itself on its high standards and dedication to providing customers with delicious menu offerings made from fresh ingredients. The company operates through both company-owned and franchise locations, each upholding the brand's core values of quality, customer satisfaction, and operational excellence. Wendy's restaurant located at 112 Gonzalez Blvd, Camp Lejeune, NC, is currently seeking dedicated and motivated Managers to join their dynamic team.

This managerial role focuses on supporting the General Manager in overseeing the daily operations of the restaurant. The position demands a candidate who can maintain the high standards of quality and customer service that Wendy's is known for. Responsibilities include assisting in managing store objectives, participating in staff recruitment and training, and cultivating a positive working environment. The Manager will play a significant role in fostering a culture of communication and engagement among team members while ensuring customers receive exceptional service at all times. This role is ideal for individuals who are passionate about fast-food management, eager to develop leadership skills, and dedicated to upholding the brand's reputation for excellence.

The Manager at Wendy's will be heavily involved in interviewing, recommending, selecting, and training shift supervisors and crew members. This position requires strong leadership abilities and the capacity to enact supervisory practices effectively. Additionally, the Manager is expected to complete various corporate training programs, including crew positional training, management institutes, and food safety education, ensuring that all operational and quality standards are rigorously met. The role is part of a franchise operation, thus compensation, benefits, and career development programs may differ from company-owned locations. Prospective candidates at this franchise location can expect competitive wages alongside comprehensive benefits, including health, dental, life, and vision insurance, a 401k plan with company matching, paid vacation, and performance-based incentives. The team-oriented environment encourages continuous learning and development with one-on-one training opportunities geared toward professional growth and success within the company. Joining Wendy's at this location offers the chance to be part of a well-established brand that values excellent customer service, community engagement, and employee development in the fast-paced world of quick-service restaurants.

Job Requirements

  • ability to learn and apply Wendy's standard operating procedures
  • knowledge of human resources policies and procedures
  • supervisory skills
  • ability to complete corporate training programs satisfactorily
  • satisfactory performance in essential job duties
  • willingness to work flexible hours
  • ability to work in a team environment

Job Qualifications

  • high school diploma or equivalent
  • experience in retail or food service management preferred
  • strong leadership and communication skills
  • ability to train and develop team members
  • knowledge of food safety standards
  • completion of Wendy's management and training programs
  • ability to work in a fast-paced environment
  • customer service orientation

Job Duties

  • assist the general manager in managing daily restaurant operations
  • participate in achieving store objectives
  • assist in interviewing, recommending, selecting and training shift supervisors and crew members
  • create and maintain an environment and culture of effective communication and team engagement
  • provide excellent customer service at all times
  • complete recommended corporate training programs including crew positional training, Wendy's Management Institute and food safety training
  • enact supervisory practices to ensure operational efficiency

Job Criteria

Experience

Mid Level (3-7 years)


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