Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $89,000.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long term disability
short term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Job Description
Dave & Buster's Inc. is a leading restaurant and entertainment company known for combining dining with interactive games and activities. With multiple locations across the United States, Dave & Buster's provides a unique and lively atmosphere for guests of all ages to enjoy great food, beverages, and an unparalleled entertainment experience. Recognized as a premier destination for fun, socializing, and dining, the company prides itself on delivering exceptional customer service and creating memorable experiences for its guests. The culture emphasizes teamwork, community, and continuous growth, making it an attractive workplace for individuals passionate about hospitality and entertainment.
The Restaurant & Operations Manager role is central to maintaining and elevating these standards, offering a dynamic leadership opportunity within this fast-paced environment. This position is responsible for overall leadership, supervision, and direction of strategic initiatives that positively impact business outcomes while exceeding guest expectations. Ideal candidates are energetic, team-oriented, and thrive in a vibrant atmosphere that blends restaurant operations with entertainment services. The role requires strong communication skills, the ability to inspire fun and engagement among team members and guests, and the capacity to manage day-to-day operations efficiently. With an average workload comprising 50-hour work weeks and handling high-volume days of up to $100,000, this position demands resilience, attention to detail, and true leadership capabilities.
As a Restaurant & Operations Manager, you will lead a team to achieve goals, provide exceptional guest experiences, and ensure smooth operational standards. You will be hands-on, handling everything from frontline management to big-picture strategy and cost control. This position requires a passion for the hospitality industry, proactive leadership, and the ability to foster a positive and fun working environment. Joining Dave & Buster's means becoming part of a large leadership team that supports career growth and professional development. The company offers a competitive salary with quarterly bonuses, comprehensive benefits, and opportunities for advancement within two complementary entertainment brands, making it a compelling career choice for ambitious managers who enjoy working in an energetic, guest-centric environment.
The Restaurant & Operations Manager role is central to maintaining and elevating these standards, offering a dynamic leadership opportunity within this fast-paced environment. This position is responsible for overall leadership, supervision, and direction of strategic initiatives that positively impact business outcomes while exceeding guest expectations. Ideal candidates are energetic, team-oriented, and thrive in a vibrant atmosphere that blends restaurant operations with entertainment services. The role requires strong communication skills, the ability to inspire fun and engagement among team members and guests, and the capacity to manage day-to-day operations efficiently. With an average workload comprising 50-hour work weeks and handling high-volume days of up to $100,000, this position demands resilience, attention to detail, and true leadership capabilities.
As a Restaurant & Operations Manager, you will lead a team to achieve goals, provide exceptional guest experiences, and ensure smooth operational standards. You will be hands-on, handling everything from frontline management to big-picture strategy and cost control. This position requires a passion for the hospitality industry, proactive leadership, and the ability to foster a positive and fun working environment. Joining Dave & Buster's means becoming part of a large leadership team that supports career growth and professional development. The company offers a competitive salary with quarterly bonuses, comprehensive benefits, and opportunities for advancement within two complementary entertainment brands, making it a compelling career choice for ambitious managers who enjoy working in an energetic, guest-centric environment.
Job Requirements
- 21 plus years of age
- 2 plus years of restaurant or hospitality experience
- Proficient in managing cost of goods sold and labor
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Ability to work weekends, nights, and holidays
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
Job Qualifications
- At least two years of restaurant or hospitality experience
- Proven leadership capabilities in a fast-paced environment
- Proficiency in managing costs related to goods sold and labor
- Strong communication and interpersonal skills
- Ability to inspire and motivate teams
- Experience in staff recruitment, training, and development
- Familiarity with operational standards and guest service excellence
Job Duties
- Developing and leading hourly team members to exceed guest expectations
- Demonstrating proactive leadership to ensure positive staff and guest experiences through personal interactions
- Recruiting, hiring, coaching, training, and ongoing professional development of team members
- Leading by example and living core company values while collaborating with the management team
- Overseeing cost control of goods sold and labor to maximize profitability
- Managing day-to-day restaurant operations including scheduling and staff coordination
- Ensuring compliance with health, safety, and operating standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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