Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
Performance Based Incentives
one-on-one training
credit union memberships
Payroll deduction plan

Job Description

Wendy's is a renowned fast-food restaurant chain with a long-standing reputation for its commitment to quality food and excellent customer service. Established as one of the leading players in the quick-service restaurant industry, Wendy's operates numerous locations across the United States and worldwide, providing a wide array of menu options and a unique dining experience to its patrons. The company prides itself on fostering a culture of high standards, teamwork, and continuous improvement, which has been instrumental in maintaining its position as a favorite choice for customers seeking tasty and affordable meals. At Wendy's, the focus extends beyond just serving great food; it places an equally strong emphasis on the customer experience and employee development, making it a distinguished employer in the fast-food sector.

Located at 1237 Birch Street, Camp Lejeune, NC 28547, this Wendy's franchise is independently owned and operated, which means that while it upholds the high standards of the Wendy's brand, it offers unique career opportunities, benefits, and programs tailored to its staff. Franchisees have the autonomy to set their compensation and benefits, offering competitive wages and various incentives to attract and retain top talent. This location is actively seeking Managers who embody Wendy's dedication to quality and customer service to join their leadership team.

The Manager role at Wendy's is designed for individuals who are passionate about leading teams and managing daily restaurant operations to achieve business objectives. As an Assistant to the General Manager, the Manager plays a pivotal part in overseeing the smooth functioning of the store. This includes assisting with recruiting, interviewing, recommending, selecting, and training shift supervisors and crew members. The position demands active participation in maintaining an engaging and communicative work environment where team members are motivated to deliver exceptional service consistently.

The Manager is expected to uphold Wendy's standards and policies, ensuring that all team members comply with operational procedures, including health and safety guidelines and food safety standards. They are responsible for fostering a culture that promotes efficiency, teamwork, and customer satisfaction. Training programs offered by Wendy's, such as the Management Institute and crew positional training, provide the necessary resources for Managers to develop their skills and succeed in their roles.

This opportunity is ideal for candidates with supervisory experience who are eager to grow within a dynamic fast-food environment. Managers receive tailored one-on-one training and benefit from a supportive infrastructure that values professional development and performance-based incentives. This role offers the stability and rewards of working with a trusted brand while contributing directly to the success of a local franchise restaurant. By joining this team, you become part of a company that values dedication, leadership, and the continuous pursuit of excellence in fast food service.

Job Requirements

  • high school diploma or equivalent
  • ability to perform each essential duty satisfactorily
  • ability to learn and apply Wendy's standard operating procedures, policies, and human resources policies
  • ability to provide supervisory practices
  • ability to complete corporate training programs including crew positional training, management institute, and food safety training
  • willingness to work in a fast-paced restaurant environment
  • effective communication skills
  • capability to work flexible hours as required

Job Qualifications

  • experience in supervisory or management roles in a fast-food or restaurant environment
  • ability to apply standard operating procedures and human resources policies
  • completion or willingness to complete corporate training programs
  • strong leadership and team communication skills
  • customer service orientation
  • ability to manage daily restaurant operations effectively
  • knowledge of food safety standards

Job Duties

  • assist the general manager in managing daily operations
  • participate in achievement of store objectives
  • assist in interviewing, recommending, selecting, and training shift supervisors and crew members
  • create and maintain an environment and culture of communicating and engaging team members effectively
  • provide excellent customer service at all times
  • uphold and enforce Wendy's standard operating procedures, policies, and human resources practices
  • complete recommended corporate training programs including crew positional training, management institute, and food safety training

Job Criteria

Experience

Mid Level (3-7 years)


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