Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $480,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
401K Matching
short term disability
long term disability
Flexible spending account
Life insurance
Paid Time Off
Paid training
Employee assistance program
Employee Discounts
Scholarship Opportunities
flexible schedules
Annual apparel gifts

Job Description

TMart is a prominent franchise group managing over seventy Dunkin'/Baskin-Robbins locations across Wisconsin, Minnesota, and Michigan, with plans for further expansion. As one of the largest and fastest-growing Dunkin' franchise groups in the region, TMart prides itself on fostering a dynamic, supportive work environment where team members can thrive and grow professionally. The company is committed to developing exceptional leaders through structured internal training programs. TMart emphasizes creating a positive, safe, and guest-focused culture in every location it operates, ensuring each store is a welcoming place for customers and employees alike. With incentives such as competitive pay, bonuses tied to business performance, and numerous benefits available, TMart attracts motivated individuals eager to contribute meaningfully to its success. TMart's dedication to its employees is evident in the comprehensive certification and career advancement programs it offers, helping staff build long-lasting, successful careers within the Dunkin'/Baskin-Robbins brand.

The General Manager role at TMart is a cornerstone position essential for the smooth operation and success of each restaurant. General Managers are responsible for building and sustaining a fun, safe, and productive environment for both guests and employees. This leadership position begins as a Management Trainee, undergoing a paid, slow-walk training process designed to deepen the individual’s understanding of every role within the restaurant. The program includes ascending certifications such as Shift Lead, Assistant Manager, and General Manager Certifications, each accompanied by bonuses to recognize achievements. General Managers play a critical role in executing brand standards, driving sales, ensuring food safety, and managing costs. They are accountable for recruiting, training, and developing team members, managing schedules, and maintaining operational and financial standards. TMart offers a compensation package that includes base pay starting between $46,000 and $56,000 annually, monthly bonuses, performance bonuses, year-end awards, and referral incentives. Beyond financial rewards, certified General Managers gain access to a variety of benefits and opportunities for professional growth including multi-unit management training, scholarship programs, flexible schedules, and participation in corporate events. This role demands strong leadership qualities, business acumen, a guest-focused mindset, excellent time management, and the ability to motivate a team. TMart is not only committed to operational excellence but also to creating a positive workplace culture where General Managers can build rewarding careers and contribute directly to the company’s impressive growth trajectory.

Job Requirements

  • High school diploma or equivalent
  • Previous leadership experience in retail, restaurant, or hospitality
  • Ability to undergo and complete paid management training program
  • Strong interpersonal and communication skills
  • Ability to work flexible hours, including weekends and holidays
  • Commitment to maintaining a safe and secure work environment
  • Eligibility to pass a thorough background check
  • Willingness to travel between locations within Wisconsin, Minnesota, and Michigan
  • Physical ability to perform all tasks required in a restaurant environment
  • Reliable transportation

Job Qualifications

  • Proven leadership experience in retail, restaurant, or hospitality
  • Strong analytical skills and business acumen
  • Ability to inspire and motivate a team
  • Effective communication and interpersonal skills
  • Experience in staff development and training
  • Guest-focused mindset and commitment to service excellence
  • Capability to work well in a fast-paced, team-oriented environment
  • Demonstrated honesty, integrity, and a positive attitude
  • Strong organizational and time-management skills
  • Prior experience with food safety and sanitation standards preferred

Job Duties

  • Maintain a safe, secure, and healthy environment by enforcing safety, food safety, and sanitation standards
  • Ensure brand standards, recipes, and systems are correctly and consistently executed
  • Create and maintain a guest-focused culture in the restaurant
  • Recruit, hire, onboard, and develop restaurant team members
  • Coach team members to drive sales, improve profitability, and enhance guest satisfaction
  • Review guest feedback and implement action plans to improve service
  • Execute new product rollouts including training, marketing, and sampling
  • Control costs to maximize profitability
  • Complete regular restaurant inventory and financial reporting
  • Staff all shifts according to weekly schedules to meet guest demand and service standards
  • Complete vendor orders
  • Conduct self-assessments and implement corresponding action plans
  • Ensure restaurant budget adherence as set by franchisee
  • Communicate restaurant priorities, goals, and results to team members
  • Perform all responsibilities of restaurant team members when necessary
  • Lead team meetings
  • Deliver training to team members
  • Plan, monitor, appraise, and review employee performance

Job Criteria

Experience

Mid Level (3-7 years)


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