Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $43,100.00 - $60,900.00
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

top management salaries
exciting bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
Company paid health savings account
Vacation Time
Sick Time
401k retirement program
company provided life insurance
short-term disability insurance
long-term disability insurance
accident insurance
critical illness insurance
voluntary life insurance

Job Description

Andretti Indoor Karting and Games (AIKG) is a leading family entertainment company known for providing exhilarating experiences through its high-speed indoor karting tracks, immersive virtual reality simulators, and engaging arcade games. Founded with a passion for excitement and entertainment, AIKG offers more than just a venue for fun—it delivers an interactive experience that combines cutting-edge technology with a welcoming atmosphere ideal for family, friends, and corporate events. Located in multiple vibrant areas, the company boasts multi-level karting tracks that challenge racers of all skill levels, along with outstanding dining options and event spaces that accommodate a wide variety of gatherings. AIKG is continually expanding, carving out a niche in the Family Entertainment Center (FEC) industry by blending thrilling attractions with top-notch hospitality and guest services.

The role of Operations Manager at Andretti Indoor Karting and Games is a dynamic leadership position responsible for overseeing the daily operational aspects of the facility. This includes managing the staffing, scheduling, and training of hourly team members to ensure they deliver exceptional service and uphold the company’s commitment to excellence. The Operations Manager acts as a key driver of operational standards, including cost control, sanitation, safety, and guest satisfaction. They are entrusted with administrating departmental functions across several units such as Arcade, Food & Beverage, Kitchen, Special Events, Track, and the Overall Facility.

In this role, you will lead by example, motivating a diverse team and fostering an environment of ownership and accountability. The position requires hands-on management of operational procedures and policies, ensuring all activities comply with company standards and contribute to the facility’s efficiency and profitability. From maintaining cleanliness and resolving guest relations issues to managing cash handling and ensuring safety and security protocols are rigorously followed, the Operations Manager plays a vital role in maintaining an atmosphere where every visitor experiences exceptional, memorable entertainment.

The candidate must be proficient in balancing operational demands with team development, including recruiting, training, performance feedback, and maintaining high staff morale. In addition, the Operations Manager is tasked with optimizing daily sales, monitoring labor costs to stay within budget, and coordinating closely with the Sales Department to prepare for and execute special events and key activities. This role is ideal for individuals who thrive in fast-paced, high-volume environments and who possess strong organizational and communication skills.

Andretti Indoor Karting and Games offers competitive top management salaries, appealing bonus opportunities, and a comprehensive benefits package including medical, dental, vision insurance, a company-paid health savings account, vacation and sick leave, as well as retirement programs with company matching. Working at AIKG means being part of a passionate team dedicated to "Striving for Perfection; Achieving Excellence." This position is perfect for a results-driven professional seeking to advance their management career within an exciting and rapidly growing entertainment company.

Job Requirements

  • Eligible to work in the United States
  • At least 18 years of age
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Strong organizational skills
  • Ability to be pleasant, upbeat and sociable throughout the workday
  • Ability to work varying days, nights, holidays, and weekends

Job Qualifications

  • Eligible to work in the United States
  • At least 18 years of age
  • Strong written and verbal communication skills
  • High school diploma or equivalent
  • Strong organizational skills
  • Ability to be pleasant, upbeat and sociable throughout the workday
  • Ability to work varying days, nights, holidays, and weekends
  • Two years of restaurant or FEC management in a high volume environment preferred
  • Proven leadership and team skills
  • Ability to motivate and manage all levels of staff
  • Strong training and development background
  • Working knowledge of cost controls

Job Duties

  • Lead team members with integrity and purpose
  • Empower staff to deliver exceptional legendary service
  • Support the Andretti Indoor Karting and Games motto 'Striving for Perfection
  • Achieving Excellence'
  • Manage daily operations including staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, and quality product
  • Responsible for staff development
  • Provide direct and honest feedback to staff regarding individual performance
  • Manage staff training and employee relations
  • Assure high staff morale
  • Participate in recruitment and retention of staff
  • Maximize daily sales and manage costs, labor, and cash control
  • Manage departmental labor costs within acceptable budgets
  • Ensure site inspections meet standards
  • Manage organization and cleanliness of departmental areas
  • Work closely with Sales Department to ensure proper scheduling and planning for events
  • Oversee, maintain, and inventory unit equipment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef