Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid parental leave
401k plan
Employee assistance program
flexible spending accounts
Development and growth opportunities
Job Description
Shake Shack, headquartered at 8687 N. Central Expressway, Suite #2400, Dallas, Texas, is a renowned hospitality brand that began its journey as a hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the Founder and CEO of Union Square Hospitality Group, Shake Shack has grown into one of the fastest-growing restaurant chains known for its high-quality food and exceptional hospitality. The company deeply values community involvement and giving back, which is reflected in its mission to "Stand For Something Good" through ethical practices, team support, and environmental commitment. Shake Shack offers a fun, inclusive, and collaborative work environment where employees are empowered and encouraged to grow through mentorship and training. Their approach to hospitality blends fine dining roots with a casual and welcoming atmosphere, making every guest experience memorable and enjoyable.
The available full-time role is a Shack Management position, primarily based at the NorthPark Center in Texas. This role is crucial for maintaining the operational excellence and high standards of Shake Shack restaurants. As a manager, you will lead daily restaurant operations dedicated to delivering superior guest service and satisfaction. You'll take charge of training, motivating, and managing team members to uphold the company’s hospitality expectations. Leadership at Shake Shack is focused on coaching teams to achieve excellence while fostering a culture of growth and inclusion. In addition to operational responsibilities, you will develop and implement community engagement initiatives, promoting the Shake Shack brand through word-of-mouth and local events. Compliance with safety, sanitation, and health regulations is a key aspect of this role, ensuring both guest and employee well-being.
Working at Shake Shack means joining a company that values diversity and equal employment opportunities, offering competitive benefits such as weekly pay, performance bonuses, meal discounts, comprehensive insurance packages, 401k plans, paid parental and time-off benefits, and access to employee assistance programs from day one. The role calls for a leader who is adaptable, with a willingness to work flexible hours, and who possesses a working knowledge of restaurant operations including financial management, food planning, and personnel oversight. This position provides a unique opportunity for those passionate about hospitality to grow their career within a respected and ethically minded company that prioritizes its people and community impact.
The available full-time role is a Shack Management position, primarily based at the NorthPark Center in Texas. This role is crucial for maintaining the operational excellence and high standards of Shake Shack restaurants. As a manager, you will lead daily restaurant operations dedicated to delivering superior guest service and satisfaction. You'll take charge of training, motivating, and managing team members to uphold the company’s hospitality expectations. Leadership at Shake Shack is focused on coaching teams to achieve excellence while fostering a culture of growth and inclusion. In addition to operational responsibilities, you will develop and implement community engagement initiatives, promoting the Shake Shack brand through word-of-mouth and local events. Compliance with safety, sanitation, and health regulations is a key aspect of this role, ensuring both guest and employee well-being.
Working at Shake Shack means joining a company that values diversity and equal employment opportunities, offering competitive benefits such as weekly pay, performance bonuses, meal discounts, comprehensive insurance packages, 401k plans, paid parental and time-off benefits, and access to employee assistance programs from day one. The role calls for a leader who is adaptable, with a willingness to work flexible hours, and who possesses a working knowledge of restaurant operations including financial management, food planning, and personnel oversight. This position provides a unique opportunity for those passionate about hospitality to grow their career within a respected and ethically minded company that prioritizes its people and community impact.
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 2 years of management experience in a restaurant environment
- Proven leadership skills
- Strong interpersonal and communication abilities
- Ability to work flexible hours including evenings and weekends
- Commitment to high standards of customer service
- Understanding of health and safety regulations
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
