Restaurant Manager

Salt Lake City, UT, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Paid holidays

Job Description

Salt Lake Brewing Co LC is a passionate and dynamic brewery committed to delivering top-quality craft beer experiences to its customers. Known for its dedication to quality, innovation, and community, Salt Lake Brewing Co LC operates a full-service taproom and restaurant that combines exceptional food with an extensive selection of finely crafted beers. Located in Salt Lake City, this brewery has built a reputation not only for its outstanding brews but also for creating a welcoming atmosphere where guests can gather, enjoy great food, and experience the unique culture of craft beer. The company deeply values diversity and inclusivity, promoting a workplace where all individuals have equal opportunities, regardless of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability. Salt Lake Brewing Co LC ensures a respectful, harassment-free environment and encourages teamwork among its employees. The establishment is dedicated to maintaining regulatory compliance, including all relevant labor laws and licensing requirements, making safety and legality a priority across all operations.

The Restaurant Manager role at Salt Lake Brewing Co LC carries the significant responsibility of overseeing the entire daily operation and profitability of the restaurant portion of the business. This full-time, non-exempt position reports directly to the General Manager and focuses on maintaining exemplary customer satisfaction standards as the top priority of the restaurant. The Restaurant Manager is entrusted with managing both Front of House and Back of House teams, ensuring smooth coordination between these areas to optimize operational efficiency. Essential duties involve supervising all restaurant positions during hours of operation, leading the management teams and hourly staff with a focus on leadership, communication, and a safe working environment. This role also covers financial tasks like controlling costs, managing reservations, conducting inventories, reconciling cash, and overseeing accounting entries related to beer and retail item transfers.

The manager actively engages in fostering an environment where superior guest service is the norm and works to promptly address guest complaints within company guidelines. Collaboration with the brewery team is key, especially in promoting Salt Lake Brewing Co LC beers and maintaining beer dispensing systems. Additionally, the Restaurant Manager plays a vital role in staff recruitment, training, scheduling, performance management, and adherence to company policies, all designed to encourage strong employee retention. Physical demands are significant, requiring the ability to lift up to 50 pounds frequently and handle 165-pound kegs safely, as well as maintaining endurance to work under operational stresses.

This position requires a high school diploma or GED minimum, numerous certifications including Cicerone Certified Beer Server, ServSafe Food Handler Manager, and alcohol certification, and at least two years’ experience in a full-service restaurant environment. The job expects availability across all days, nights, weekends, and holidays, with travel requirements up to 20%. Candidates must be 21 years or older, have intermediate to advanced computer skills, especially with the Microsoft Office Suite, and possess strong problem-solving and communication abilities to succeed in this fast-paced, customer-focused role.

Job Requirements

Ability to work all days, nights, weekends and holidays
Able to multi-task and prioritize in fast-paced environment
Ability to respond to inquiries and complaints from staff, distributors, and management
Ability to communicate clearly and effectively with all levels of employees and management
Ability to analyze and solve practical problems
Ability to use logic and methods to develop effective solutions
Strong computer skills
Physical and mental strength for demanding tasks including lifting up to 50 lbs and handling 165 lbs kegs
Must be 21 years or older
Ability to stand, sit, walk, climb, balance, stoop, kneel, crouch, crawl, bend, talk, hear, taste, smell, see and operate tools and controls
Intermediate to advanced computer knowledge focusing on Microsoft Office Suite

Job Qualifications

High school diploma or GED required
Cicerone Certified Beer Server certification
ServSafe Food Handler Manager certification
Alcohol certification
Minimum two years full-service restaurant experience
Strong computer literacy skills including Microsoft Office Suite
Ability to communicate effectively verbally and in writing
Ability to lead and work respectfully within a team
Ability to manage staff through coaching and disciplinary actions
Problem-solving skills
Ability to enforce company policies and procedures
Ability to conduct inventories and manage accounting entries
Skilled in maintaining safe and harassment-free work environments

Job Duties

Demonstrate leadership and teamwork while working respectfully with all team members
Communicate clearly while demonstrating willingness to help all team members
Provide and manage safe workplace environment for all staff members
Provide and manage harassment free workplace for all staff members
Oversee daily front of the house and back of the house restaurant operations
Report any issues, concerns, or pertinent items in daily HotSchedules Manager Logbook notes
Manage reservations according to reservation policy, and work in coordination with the event coordinator
Ensure daily pre-shift meetings take place with staff
Ensure complete adherence to all federal and local laws including labor, dram shop, DABC laws and licensing
Complete all assigned tasks delegated by General Manager
Ensure superior service is offered to all guests
Act as an ambassador for visiting brewers, wholesale partners, retailers, and others
Assist staff with timely service and accurate execution of food items
Respond to guest complaints proactively within procedures
Recruit staff and complete employee paperwork and onboarding
Ensure scheduling standards and practices are met
Manage staff including coaching, rewarding, warnings, suspensions, or termination
Ensure staff adheres to company policies
Promote strong employee retention
Ensure continual training for job competency
Work with Chef to ensure food and beverage products meet specifications
Protect consumer health with sanitary and safe food handling practices
Maintain and troubleshoot kitchen equipment
Promote and serve Salt Lake Brewing Co LC beer reflecting quality and excellence
Liaise with brewery management and staff
Maintain and troubleshoot draft beer dispensing systems
Ensure proper standards for restaurant set up, including opening and closing procedures
Maintain and secure building premises
Maintain strict security standards
Ensure retail and to-go beer items are stocked and aesthetically maintained
Ensure all invoices are accounted for accurately
Reconcile cash at the end of the night and record daily deposit
Accurately enter beer and retail item transfers into accounting systems
Conduct periodic inventories with District Manager or VP
Ensure timely and efficient ordering for financial viability
Perform additional responsibilities as assigned