Pizza Hut logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
performance bonuses
Training and Development
flexible scheduling

Job Description

Pizza Hut is a renowned international restaurant franchise specializing in pizza and other Italian-American cuisine. As part of a franchise with a strong global presence, Pizza Hut delivers a unique dining experience focusing on quality food and customer satisfaction. The brand is recognized for innovation in menu offerings, consistent service standards, and an inviting atmosphere for all customers. Emphasizing teamwork, operational excellence, and community involvement, Pizza Hut fosters a dynamic work environment that supports employee growth and career advancement. This environment combines the excitement of the food industry with solid corporate support, making it a leading employer in the restaurant sector.

The Restaurant General Manager at Pizza Hut plays a crucial leadership role responsible for managing day-to-day operations of the restaurant. This full-time position focuses on maximizing profitability while maintaining exceptional customer service and ensuring team member satisfaction. The General Manager oversees a wide range of operational, financial, and human resource functions including performance management, staff scheduling, recruitment, and training. They are accountable for financial targets through cost control, inventory management, and productivity forecasting. This position also involves executing marketing campaigns and promotions to enhance local presence and business growth.

The role requires a motivated and detail-oriented leader skilled in managing people and processes in a fast-paced environment. They must ensure compliance with health and safety regulations and consistently monitor competitor activities to maintain a competitive edge. Addressing customer concerns promptly and upholding the brand's product quality and service standards are vital to the position. Additionally, collaboration with the District Manager is essential to align operational goals and strategies with broader company objectives. This position is ideal for candidates with extensive experience in restaurant management and a passion for fostering positive team dynamics and delivering an outstanding dining experience.

Job Requirements

  • Minimum of 3 years experience in restaurant environment
  • Background in the food industry
  • Previous management experience
  • Excellent interpersonal skills
  • Effective coaching and development ability
  • Strong analytical skills
  • Basic math and accounting skills
  • Positive customer focused attitude
  • Flexibility to work various shifts including weekends

Job Qualifications

  • Minimum of 3 years experience directly working in a restaurant environment or a background in the food industry
  • Previous experience in a management position
  • Excellent interpersonal and communication skills
  • Demonstrated ability to effectively coach and develop others
  • Strong analytical skills and basic math and accounting skills
  • Positive customer focused attitude
  • Flexible to work a variety of shifts including weekends

Job Duties

  • Providing overall leadership in the restaurants
  • Human Resources functions such as performance management, scheduling, communicate and apply all company policies, recruitment and selection, discipline, coaching and training all team members, and conduct performance appraisals
  • Maintaining all financials such as inventory control, forecasting productivity, financial reporting, control cost of sales and cost of labor
  • Attain financial target
  • Execution of local marketing campaigns and implementing new promotions
  • Responsible for making the deposit every morning at the bank
  • Responsible for managing cash issues (cash short)
  • Ensuring adherence to Occupational Health and Safety Act
  • Maintaining awareness of competitor's promotions, trends and growth
  • Ensuring the restaurant team maintains the highest possible level of customer service
  • Dealing with customer issue
  • Ensuring quality of the product and that all Pizza Hut standards are execute properly
  • Ordering product and maintain good relations with suppliers
  • Help the District manager in the market

Job Criteria

Experience

Mid Level (3-7 years)


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