Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Coverage
Paid vacation
Employee assistance program
401k plan
company matching contributions
Employee Stock Purchase Program
Tuition Reimbursement
Quarterly Bonus opportunities
Annual merit increase opportunities
Competitive annual salary
35% Discount on Cracker Barrel Food and Retail items

Job Description

Cracker Barrel is a renowned American restaurant and retail chain known for offering a unique combination of Southern country-themed dining experience paired with a rustic retail store full of nostalgic gifts and souvenirs. Established in 1969, Cracker Barrel has built a reputation for its warm hospitality, comforting food, and a welcoming ambiance where guests can gather to enjoy hearty meals and discover unexpected treasures in their stores. With over 500 locations across the United States and a workforce of more than 70,000 employees, the brand is a staple for families and travelers alike seeking a welcoming place that feels like home. Cracker Barrel emphasizes a culture of care, team collaboration, and employee growth while maintaining a consistent customer-centric focus.

The role of a Restaurant Associate Manager at Cracker Barrel is pivotal in maintaining the high standard of service and operational excellence the brand is known for. This position is perfect for an individual passionate about hospitality and possesses strong restaurant management skills. Restaurant Associate Managers act as people leaders who carry out a dual responsibility for all front-of-house and back-of-house operations, ensuring seamless service delivery and stocked, clean, and efficient kitchen and dining areas. They cultivate a positive work environment by supporting and leading their team through guidance, training, and encouragement while upholding the company’s mission of delivering memorable guest experiences.

The Restaurant Associate Manager role requires a hands-on approach to managing day-to-day operations, optimizing labor costs, maintaining quality control, and implementing company policies. The role demands managing schedules, handling guest concerns, coaching team members, and supporting the overall business strategy to drive sales and profitability. With support available 24/7 from the home office, the manager has the resources needed to succeed and grow within the company.

This employment opportunity requires a commitment of 50 hours per week, typically over five 10-hour shifts including holidays and weekends, to meet the dynamic demands of the restaurant environment. Candidates need a minimum of two years of successful restaurant management experience and should be fluent in English with a valid driver's license. Hospitality with a genuine caring attitude is vital, as managers represent the essence of Cracker Barrel’s special touch of service.

Cracker Barrel offers competitive compensation including opportunities for annual merit increases and quarterly bonuses. Employees benefit from a comprehensive package that covers medical, dental, and vision insurance starting from day one, along with life insurance and disability coverage. They provide paid vacation alongside an employee assistance program, 401k plan with company matching contributions, and an employee stock purchase program to ensure financial growth and security. The company is committed to the professional development of its employees, offering tuition reimbursement and promoting from within nearly 100% for leadership roles such as General Manager and District Manager openings.

Working at Cracker Barrel means becoming part of a longstanding tradition of hospitality, care, and community. The company prides itself on a culture that supports its team members personally and professionally, encouraging them to fill their cups with knowledge, support, and career advancement possibilities. If you enjoy a dynamic environment where every day offers variety, challenges, and the opportunity to make a real impact on the guest experience, this role might be the perfect fit to pursue the career you crave. Cracker Barrel is an equal opportunity employer dedicated to diversity and inclusion, welcoming applicants of all backgrounds and providing a fair hiring process with opportunities to showcase your skills through innovative video interviews as part of the application process.

Job Requirements

  • 2+ years of successful restaurant management experience
  • ability and willingness to work 50 hours a week (five 10-hour shifts)
  • ability and willingness to work holidays and weekends as needed
  • a caring attitude with a dedication to hospitality
  • valid driver’s license
  • must be fluent in English

Job Qualifications

  • Minimum two years of successful restaurant management experience
  • proven leadership and team management skills
  • ability to work 50 hours weekly including weekends and holidays
  • strong communication skills in English
  • valid driver’s license
  • dedication to providing excellent hospitality

Job Duties

  • Manage front-of-house and back-of-house operations
  • lead and develop restaurant team members
  • ensure excellent guest service and hospitality
  • oversee scheduling and labor management
  • address guest concerns and feedback promptly
  • maintain food quality and safety standards
  • support business sales and profitability goals

Job Criteria

Experience

Mid Level (3-7 years)


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