Restaurant Manager

Shake Shack is a renowned hospitality brand that originated as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind the Union Square Hospitality Group, Shake Shack has grown into one of the fastest-expanding names in the quick-service restaurant industry, celebrated for its high-quality food and exceptional customer experience. From its inception, Shake Shack has exemplified a commitment to community and philanthropy, donating proceeds from its earliest operations to park beautification efforts. Today, the company continues to embody the spirit of giving back while maintaining a strong focus on delivering memorable dining experiences. With its roots intertwined with fine dining principles and community engagement, Shake Shack provides a positive and inclusive work environment where team members are empowered to thrive personally and professionally. The company is driven by its mission to "Stand For Something Good," a philosophy reflected in how it treats its employees, customers, and neighborhoods alike.

The position of Restaurant Manager at Shake Shack is vital in maintaining and elevating the brand's standards of hospitality and operational excellence. This full-time role offers a competitive salary ranging from $48,401.60 to $59,633.60 and presents an exciting opportunity to lead a dynamic team within a fast-paced, high-volume restaurant setting. As a Restaurant Manager, you will be responsible for overseeing daily restaurant operations to ensure superior service and guest satisfaction, training and motivating team members, and fostering an environment that values coaching and excellence. Your leadership will be instrumental in promoting the Shake Shack brand within the local community through various initiatives and events, further solidifying the company’s reputation for quality and community involvement.

This role demands a candidate with substantial experience, typically 2-3 years in restaurant management within a fast-moving environment, paired with a deep understanding of restaurant operations including personnel management, food planning, sanitation, and health regulations. A strong aptitude for financial management and business operations will also be essential for success. Shake Shack values leaders who can inspire their teams, drive performance, and uphold the company’s commitment to doing the right thing. The ideal candidate will be flexible with working hours and hold or be willing to obtain a food handler certification.

Joining Shake Shack means becoming a part of the #ShackFam, where you receive hands-on mentorship, continuous training, and numerous opportunities for career growth in an inclusive and fun atmosphere. The company champions an environment where employees can bring their authentic selves, share ideas openly, and collaborate effectively. Benefits include comprehensive insurance coverage (medical, dental, vision), employer-paid life and disability insurance, 401k with company match, paid time off, paid parental leave, and many other perks that support employees’ well-being and development. Shake Shack is dedicated to equal employment opportunities, welcoming candidates from diverse backgrounds and identities to apply and grow within the company.