Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,227.20 - $65,603.20
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
parking benefits
flexible spending accounts
Dependent care accounts
Development and growth opportunities

Job Description

Shake Shack is a leading hospitality brand that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, a respected figure in the hospitality industry and CEO of Union Square Hospitality Group, Shake Shack has grown into one of the fastest expanding restaurant chains internationally. Known for quality food, an inviting atmosphere, and strong community ties, the company upholds a mission to Stand For Something Good in every facet of its operations. This includes not only delivering excellent service to guests but also fostering a positive work culture and engaging actively with local neighborhoods. Shake Shack’s commitment to its employees, referred to affectionately as the #ShackFam, is evident through its comprehensive mentorship programs, ongoing training, and career growth opportunities within a vibrant and inclusive environment. Working at Shake Shack means being part of a community that values your contributions and encourages your professional and personal development.\n\nThe role of Restaurant Manager at Shake Shack is a pivotal position responsible for overseeing daily restaurant operations to ensure superior guest experiences and operational excellence. This full-time role offers a competitive salary ranging from $53,227.20 to $65,603.20 annually. A Restaurant Manager at Shake Shack leads by example, fostering teamwork and motivation among staff while maintaining rigorous standards of service quality, sanitation, and safety compliance. The manager is also responsible for training new team members on the nuances of Shack operations, promoting the brand locally through creative community engagement initiatives, and driving operational performance and financial efficiency. The position demands a proactive leader who is passionate about hospitality, skilled at coaching, and adept in managing a high-volume, fast-paced restaurant environment. By joining Shake Shack, Restaurant Managers become key contributors to a culture centered on hospitality, quality, and community impact, with access to robust employee benefits and opportunities for professional growth. This role is perfect for those who aspire to be part of a dynamic team that strives to create memorable dining experiences and better communities.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of restaurant management experience
  • Proven leadership and team management skills
  • Knowledge of health and safety regulations
  • Ability to manage budgets and financial performance
  • Strong communication and interpersonal skills
  • Must be willing to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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