Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,660.80 - $68,556.80
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality company that originated from a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group, Shake Shack has grown into one of the fastest-growing restaurant brands known for its commitment to quality food, outstanding hospitality, and community involvement. The company’s mission is to Stand For Something Good by creating unforgettable experiences for guests while fostering an inclusive and supportive environment for its employees. Shake Shack emphasizes putting its people first, ensuring that team members are equipped with opportunities for growth, hands-on mentorship, and training in a fun and collaborative work culture. With its roots firmly grounded in fine dining principles and philanthropy, Shake Shack consistently donates back to local communities, reinforcing its reputation as a socially responsible enterprise.

The Restaurant Manager role at Shake Shack is a critical leadership position responsible for overseeing daily operations to maintain superior service and guest satisfaction. This role offers an exciting opportunity to lead a dynamic team in a fast-paced setting while driving the brand’s vision locally through proactive community engagement. As a Restaurant Manager, you will be expected to train, motivate, and coach crew members to exceed hospitality standards, ensuring compliance with hygiene and safety regulations throughout the restaurant. Additionally, this role involves managing financial aspects of the operation and implementing creative initiatives to enhance the customer experience. With a work environment that celebrates diversity and inclusion, Shake Shack provides a salary range from $55,660.80 to $68,556.80, along with significant benefits such as performance bonuses, meal discounts, health insurance, and developmental opportunities. This position is ideal for candidates with proven restaurant management experience who are passionate about cultivating excellent guest relationships and fostering team cohesion in a vibrant hospitality environment. Joining Shake Shack means becoming part of the #ShackFam, where you can make a lasting impact on the business and community while developing your professional career in hospitality management.

Job Requirements

  • 2-3 years of restaurant management experience
  • working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to lead, coach, and drive excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification preferred
  • willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • understanding of financial aspects of business operations
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • train team members on all aspects of the Shack operations
  • motivate and manage team members to provide highest level of hospitality
  • demonstrate leadership with a focus on coaching and achieving excellence
  • develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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