Restaurant Manager

Miami, FL, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $20.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

pharmacy benefits

dependent care flexible spending accounts

Healthcare flexible spending accounts

Life insurance

Disability insurance

Hospital Indemnity insurance

accident insurance

critical illness insurance

401(k) with employer match

access to financial advisors

Gym membership program

Tuition Reimbursement

Crewmember Assistance Program

Pet insurance

weekly pay

competitive pay

Monthly bonus

Paid Time Off

Sick Time

Paid holidays

Early closure for company events

Casual Work Attire

Employee Discount Programs

Job Description

Raising Cane's Chicken Fingers is a dynamic and rapidly expanding restaurant brand known for its dedication to serving the most craveable chicken finger meals. Established with a passionate commitment to quality and customer satisfaction, Raising Cane's has cultivated a unique culture and work environment that emphasizes both hard work and enjoyment. The company's philosophy centers on creating a supportive and engaging atmosphere where Crewmembers are valued as essential contributors to its ongoing success and rapid growth. Recognized as the fastest-growing chicken concept in the nation, Raising Cane's is ambitious in its goal to become a Top 10 Restaurant Brand in the United States. This vision is supported by an inclusive workplace culture that promotes teamwork, personal development, and operational excellence. Raising Cane's is known not only for its delicious food but also for investment in its people, offering a competitive initial hiring pay starting at $20 per hour, with compensation dependent on location, experience, and other relevant factors.

The role of Restaurant Manager at Raising Cane's is a cornerstone position within the company, responsible for supporting the Restaurant Leader in managing daily restaurant operations while upholding the brand's high standards of quality, safety, and exemplary customer service. This position requires a motivated individual who thrives in a fast-paced environment, is highly organized, and can effectively manage multiple priorities. The Restaurant Manager's duties encompass shift management, cash handling accountability, adherence to company policies, and ensuring a clean and operationally efficient restaurant environment. This role demands hands-on leadership, as the manager acts as a representative of Raising Cane's standards during their shifts, including opening and closing responsibilities.

Working at Raising Cane's involves physical activity such as walking, standing, lifting, and bending throughout the shift, often in a kitchen setting that can have various temperature conditions and exposure to food products and cleaning agents. Safety protocols must be strictly followed, and personal protective equipment is used as required. Beyond operational duties, the Restaurant Manager also plays a crucial role in team motivation by utilizing the company’s reward and recognition programs, fostering a positive workplace culture, and supporting crew development. Additionally, the manager is entrusted with authorizing employee functions that require managerial approval, such as discounts and promotions, while ensuring the restaurant remains in excellent working order. This comprehensive role is vital for maintaining the reputable customer experience that Raising Cane's is known for and contributes significantly to the brand’s continued growth and success.

Job Requirements

18 years of age or older
High school diploma or equivalent preferred
One or more years of restaurant or retail management experience
Ability to work a variety of shifts including days, evenings and weekends
Flexible and self-driven with strong communication skills
Ability to recognize problems and execute solutions
Proficient in Microsoft Office and quick to learn new technology systems
Completion of Raising Cane's company training programs

Job Qualifications

One or more years of restaurant or retail management experience
Must be 18 years of age or older
High school diploma or equivalent preferred
Proficient in technology systems including Microsoft Office Suite
Strong written and verbal communication skills
Ability to work effectively independently and collaboratively
Knowledge of staffing, scheduling, people and cost management
Ability to learn and adapt to new systems quickly
Completion of all required Raising Cane's company training programs

Job Duties

Ensure operations meet Raising Cane's standards in all restaurant zones during a shift
Act as manager on duty and open and close the restaurant
Manage cash handling and ensure accountability
Enforce Raising Cane's policies and standards
Execute shift management meeting Raising Cane's operations and safety standards
Use required tools, forms and logs to support shift execution, document results and take corrective action when needed
Direct crewmembers during a shift
Provide exemplary customer service
Utilize reward and recognition program for crewmembers
Authorize employee functions requiring manager approval such as discounts, promotions, and timeclock overrides
Ensure cleanliness of the restaurant and ensure the facility is in good working order
Complete other duties as assigned