Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,990.40 - $81,638.96
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Work Schedule

Standard Hours
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Benefits

Paid holidays
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
retirement savings plan
401(k) employer match
Tuition Reimbursement

Job Description

Atria Senior Living is a well-established leader in senior living communities, dedicated to creating environments where employees thrive in their work, and residents flourish in their homes. With a family of brands focused on providing compassionate care and exceptional living experiences, Atria Senior Living has earned a reputation for quality service, supportive work culture, and community involvement. Recognized for its commitment to employee growth and resident satisfaction, the company offers outstanding benefits including paid holidays and paid time off. Other benefits include health, dental, vision, and life insurance, a retirement savings plan with 401(k) employer match, and tuition reimbursement programs applicable to its U.S.-based communities. Employment classifications affect benefit enrollment and the availability of annual anniversary rewards, which vary by location. At Atria, the work environment emphasizes advancement opportunities and promotes a healthy work-life balance, fostering long-term career growth for team members in a respectful and cooperative setting.

The Restaurant Manager role at Atria Senior Living is pivotal in delivering an exceptional culinary and service experience across all dining venues, including restaurants, cocktail lounges, and room service operations. This leader is responsible for ensuring compliance with company standards, as well as health and food safety regulations, providing a safe dining environment for residents and guests. The individual oversees the day-to-day restaurant operations by organizing, directing, and supervising staff, including hiring, training, scheduling, performance management, and conflict resolution to build a motivated and effective team. This role demands excellence in customer service, anticipating and meeting the needs of residents with professionalism and care.

The Restaurant Manager must coordinate closely with the Food & Beverage Director and Executive Director to ensure that dining services meet or exceed resident expectations. Knowledge of food and beverage offerings, including wines and cocktails, POS systems, and state liquor regulations, is critical. The manager handles payment processing, menu review, and maintains accountability for the presentation, quality, and timely delivery of all meals and service. The position also involves supporting special events, banquets, and theme meals, which enhances the overall dining experience.

Quality enhancement is a core focus, with the manager responsible for maintaining cleanliness, safety, and adherence to food safety policies. They create cleaning schedules, ensure a pleasant atmosphere, and uphold hospitality standards. The manager must also educate and monitor staff in safe chemical handling practices and ensure compliance with all company regulations regarding food and beverage operations.

Leadership responsibilities include developing team members through ongoing training, performance reviews, and coaching to foster a customer-service oriented workforce. The Restaurant Manager manages staff schedules in alignment with resident census and budget constraints and works on fiscal responsibilities including budget monitoring for linens, supplies, uniforms, payroll, and events. This role requires collaboration on menu planning using data insights to match resident preferences, ensuring an engaging and satisfying dining experience.

Overall, the Restaurant Manager at Atria Senior Living plays a critical role in sustaining an environment where employees deliver excellent dining services that contribute to the overall wellbeing of the senior living community. This position offers individuals with hospitality leadership experience an opportunity to work in a respected company that values dedication, team work, and high-quality service standards. Potential candidates should be ready to engage in a fulfilling career path, promoting both resident satisfaction and personal growth within a vibrant and caring community atmosphere.

Job Requirements

  • High school diploma or general education degree (GED)
  • two years of experience in front of the house restaurant supervision
  • experience in luxury properties, specifically in restaurant and fine dining operations
  • food handling certificate where applicable
  • certificate in alcoholic awareness program where applicable
  • excellent verbal and written communication skills
  • strong interpersonal staff relations and leadership skills
  • strong organizational and time management skills
  • demonstrate ability to work in a fast-paced environment and prioritization skills
  • basic computer skills - POS, Microsoft Word and Excel
  • ability to carry a tray with at least six (6) meals and/or beverages at any given time and serve up to twenty (20) residents and guests through the meal period

Job Qualifications

  • High school diploma or general education degree (GED)
  • two years of experience in front of the house restaurant supervision
  • college hospitality or culinary institute degree preferred
  • experience in luxury properties, specifically in restaurant and fine dining operations
  • food handling certificate where applicable
  • certificate in alcoholic awareness program where applicable
  • excellent verbal and written communication skills
  • strong interpersonal staff relations and leadership skills
  • strong organizational and time management skills
  • demonstrate ability to work in a fast-paced environment and prioritization skills
  • basic computer skills - POS, Microsoft Word and Excel
  • ability to carry a tray with at least six (6) meals and/or beverages at any given time and serve up to twenty (20) residents and guests through the meal period

Job Duties

  • Provide a high level of customer service at all times
  • anticipate resident’s needs, respond promptly and acknowledge all guests
  • maintain complete knowledge of restaurant(s), cocktail lounge and room service operations, proper table set-up and dress code of the restaurant(s)
  • work closely with the Food & Beverage Director and/or Executive Director to keep residents satisfied with food and beverage programs
  • maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
  • maintain knowledge of available wines and beverages and their descriptions
  • maintain proficiency with Toast and/or POS systems and manual systems
  • adhere to payment, and credit policies/procedures and ensure all food & beverage orders are processed through POS system
  • process all payments through the POS
  • maintain knowledge of all menu items, prices (when applicable), preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size and method of presentation
  • review the daily menu with residents and staff
  • solve issues before they become problems or complaints
  • manage and coordinate room service operations with Executive Chef and according to Company policy
  • manage/participate in execution of special events, banquets, and theme meals
  • document and report resident attendance are for meals
  • train and adhere to Quality Enhancement standards and standard food safety practices at all times
  • maintain and ensure compliance with Food and Beverage policies, procedures and standards
  • review resident feedback and data to identify areas of improvement: reviews results with team members to develop appropriate corrective action and ensure implementation
  • create dining staff cleaning schedules and task lists and hold staff accountable for completion of cleaning duties and tasks
  • maintain restaurant(s) in a clean, crisp, upbeat atmosphere at all times
  • visually confirm that all tables are set according to Community standards
  • ensure that dining room floors are clean and receive regular maintenance (sweep and mop as necessary)
  • ensure that beverage equipment, ice cream freezer, server refrigeration, food, and supply storage areas are kept clean and sanitized, and in good working condition
  • assist with the transportation and storage of food and supplies
  • ensure that the dining room side work is completed prior to the end of each shift
  • hold staff accountable to maintain hospitality stations according to Company Standards
  • make sure chemicals are safely used, stored, and transported per company standards
  • know where the SDS binder is located and how to use it in case of emergency
  • ensure staff are aware of the safe use, storage, and transport of chemicals and practices safe chemical handling at all times
  • responsible for interviewing, hiring, training, developing, and evaluating assigned staff
  • create and manage front of house scheduling
  • conduct performance reviews for all team members and direct reports and establish goals as well as developmental plans
  • coach and train new and current staff to provide high levels of customer service and proper serving techniques
  • coach, counsel and discipline team members according to Employee Handbook
  • assist Food & Beverage Director with back of house operations as needed
  • communicate complaints and compliments in the dining venues to cooks and Food & Beverage Director
  • conduct pre-meal stand up meetings prior to meal service
  • attend resident Food for Thought meetings and lead meeting in the absence of the Food & Beverage Director
  • attend and participate in monthly department meetings/in-services
  • notify the Food & Beverage Director when mechanical problems occur with equipment
  • manage the schedules in accordance to resident census and budgets
  • manage the budget for such items as table linen, table setting supplies, uniforms, payroll and special events
  • assist the Food & Beverage Director and Executive Chef in planning and development of menus based on resident likes and dislikes using POS data
  • may perform other duties as needed and/or assigned

Job Criteria

Experience

Mid Level (3-7 years)


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