Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
Performance Based Incentives
credit union memberships
Payroll deduction plan
One on one training

Job Description

Wendy's is a renowned fast-food restaurant chain recognized globally for its commitment to quality food and exceptional customer service. Established several decades ago, Wendy's has grown to become one of the leading quick-service restaurants with a strong presence across the United States and beyond. The company prides itself on a menu that features fresh, made-to-order items including its signature square-shaped beef patties, fresh salads, and a variety of beverages and sides. Wendy's mission revolves around delivering high-quality food with speedy and friendly service, making it a favorite destination for families, individuals, and on-the-go customers alike.

This particular employment opportunity is with a Wendy's franchise located at 6995 Western Boulevard, Jacksonville, NC 28546. The franchise operates independently but upholds the strict standards and guidelines that characterize the Wendy's brand. Joining this franchise team means becoming part of a company culture centered on teamwork, respect, and continuous growth.

The role available is for a Restaurant Manager. The successful candidate will work closely with the General Manager to manage the daily operations of the restaurant. This position plays a pivotal role in helping the store meet its operational objectives while ensuring high standards of quality and service are maintained at all times. The Restaurant Manager will assist in interviewing, recommending, selecting, and training shift supervisors and crew members, helping to build a motivated and efficient team.

One of the key responsibilities is fostering an environment of open communication and engagement among team members, which is essential to delivering excellent customer service. As a manager, this individual will not only oversee operational tasks but also lead by example, instilling Wendy’s values and operational excellence. The role offers a robust opportunity for career growth, enhanced leadership skills, and the reward of contributing to a well-respected brand in the fast-food industry.

This employment is a fantastic avenue for individuals who thrive in dynamic, customer-focused settings and who seek to develop their managerial expertise in a supportive and energetic atmosphere. Compensation details and benefits are competitive and reflective of the candidate's experience and skill level, provided through the franchise organization. With one-on-one training and strong corporate support, Wendy's ensures that each manager is well-prepared and confident in their responsibilities.

Overall, this role is ideal for someone passionate about the foodservice industry, keen on career advancement, and committed to maintaining high operational and service standards within a well-established restaurant brand.

Job Requirements

  • ability to perform essential job duties satisfactorily
  • ability to learn and apply wendy's operational procedures and policies
  • ability to provide supervisory practices
  • ability to complete recommended corporate training programs including food safety and management training
  • willingness to work in a fast-paced restaurant environment
  • effective interpersonal skills
  • ability to handle multiple tasks simultaneously

Job Qualifications

  • experience in fast food or restaurant management
  • strong leadership and communication skills
  • ability to train and motivate team members
  • knowledge of food safety standards
  • ability to implement company policies and procedures
  • customer service orientation
  • completion or willingness to complete corporate training programs

Job Duties

  • assist the general manager in managing daily operations
  • participate in achieving store objectives
  • assist in interviewing recommending selecting and training shift supervisors and crew members
  • create and maintain an environment and culture of effective communication and team engagement
  • ensure excellent customer service at all times
  • apply wendy's standard operating procedures policies and human resources policies
  • complete corporate training programs including crew training management institute and food safety training

Job Criteria

Experience

Mid Level (3-7 years)


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