Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a globally recognized leader in the hospitality industry, known for its commitment to quality food, exceptional service, and community engagement. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and author of the acclaimed book "Setting the Table," Shake Shack began as a humble hot dog cart in New York City's Madison Square Park. Its success was immediate, with enthusiastic Shack fans lining up daily, and proceeds donated back to park beautification projects. This initial success led to the establishment of a permanent stand, marking the beginning of an iconic brand dedicated to extraordinary hospitality and premium food offerings. Today, Shake Shack operates numerous locations worldwide, continuously expanding while staying true to its core values of quality, community support, and employee empowerment.
Shake Shack is more than just a restaurant; it is a thriving community that puts its people first. The company fosters an inclusive and fun work environment where employees, affectionately called the #ShackFam, are empowered to grow, contribute, and make a meaningful impact. Team members receive extensive hands-on mentorship, training, and career advancement opportunities, ensuring they develop both personally and professionally. The culture emphasizes collaboration, respect, and recognition for the hard work that drives the brand's success.
The Restaurant Manager role at Shake Shack is vital for maintaining outstanding daily operations and setting the standard for guest satisfaction. The manager will lead their team by example, focusing on service excellence, operational efficiency, and community engagement. Key responsibilities include managing the team to deliver exceptional hospitality, training employees on all facets of Shack operations, and motivating staff to achieve excellence. Additionally, the Restaurant Manager will implement local marketing initiatives to promote the brand within the community and ensure all health, safety, and sanitation standards are rigorously met. This role demands a leader with strong coaching abilities, operational knowledge, financial acumen, and a passion for creating memorable guest experiences.
Joining Shake Shack as a Restaurant Manager means entering a high-energy, fast-paced environment where dedication and leadership are rewarded. It offers the chance to be part of an innovative company dedicated to doing the right thing in every aspect of its operations—from employee development to community involvement. With benefits that support wellness, financial security, and work-life balance, Shake Shack goes beyond traditional employment, inviting managers to build a career filled with purpose and growth. This role requires flexibility regarding working hours and a commitment to upholding the Shack's values of hospitality and quality at every turn. Those who thrive in this position will find themselves at the forefront of a beloved brand committed to standing for something good in every action they take.
Shake Shack is more than just a restaurant; it is a thriving community that puts its people first. The company fosters an inclusive and fun work environment where employees, affectionately called the #ShackFam, are empowered to grow, contribute, and make a meaningful impact. Team members receive extensive hands-on mentorship, training, and career advancement opportunities, ensuring they develop both personally and professionally. The culture emphasizes collaboration, respect, and recognition for the hard work that drives the brand's success.
The Restaurant Manager role at Shake Shack is vital for maintaining outstanding daily operations and setting the standard for guest satisfaction. The manager will lead their team by example, focusing on service excellence, operational efficiency, and community engagement. Key responsibilities include managing the team to deliver exceptional hospitality, training employees on all facets of Shack operations, and motivating staff to achieve excellence. Additionally, the Restaurant Manager will implement local marketing initiatives to promote the brand within the community and ensure all health, safety, and sanitation standards are rigorously met. This role demands a leader with strong coaching abilities, operational knowledge, financial acumen, and a passion for creating memorable guest experiences.
Joining Shake Shack as a Restaurant Manager means entering a high-energy, fast-paced environment where dedication and leadership are rewarded. It offers the chance to be part of an innovative company dedicated to doing the right thing in every aspect of its operations—from employee development to community involvement. With benefits that support wellness, financial security, and work-life balance, Shake Shack goes beyond traditional employment, inviting managers to build a career filled with purpose and growth. This role requires flexibility regarding working hours and a commitment to upholding the Shack's values of hospitality and quality at every turn. Those who thrive in this position will find themselves at the forefront of a beloved brand committed to standing for something good in every action they take.
Job Requirements
- High school diploma or equivalent
- 2-3 years of restaurant management experience in a high-volume, fast-paced environment
- Knowledge of restaurant operations and management
- Ability to lead and motivate a team
- Strong communication and interpersonal skills
- Understanding of financial management related to restaurant operations
- Compliance with health and safety standards
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Aptitude for leading, coaching, and driving excellence
- Understanding of financial aspects of business operations
- Food handler certification preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
