Restaurant Manager

Visalia, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $72,000.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Dental Insurance

Vision Insurance

Retirement Plan

Paid holidays

Employee Discounts

Job Description

The Elderwood Restaurant located within The Darling Hotel in Visalia, CA, is a distinguished fine dining establishment that operates under the reputable Charlestowne Hotels brand. Charlestowne Hotels is known for delivering exceptional hospitality experiences with a focus on quality, service, and guest satisfaction. The Darling Hotel provides guests with a luxury stay complemented by outstanding dining services, with The Elderwood Restaurant serving as a cornerstone of its culinary offering. This full-time, salaried position offers a starting salary of $70,000 per year and includes comprehensive benefits such as health insurance and paid time off, reflecting the company’s commitment to employee welfare.\n\nThe role of the Elderwood Restaurant Manager is critical to the ongoing success of the restaurant, requiring an individual who is not only experienced in fine dining management but also deeply committed to fostering a teamwork-driven environment that encourages excellent customer service. This is a hands-on managerial position where the manager actively works alongside the food and beverage team to set and maintain high standards. The Restaurant Manager takes pride in creating an exceptional experience for every guest from the moment they enter to the final farewell, ensuring each visit is memorable.\n\nResponsibilities span managing recruiting, training, and developing team members while also overseeing daily scheduling to maintain smooth operations. The manager is expected to uphold cleanliness and presentation standards in the front of the house, including meticulous attention to table settings, windows, and entryways, which contribute to the overall guest experience. Communication with staff about menu choices, specials, and kitchen inventory status is essential, ensuring that service remains impeccable. The role also includes assisting with special events and maintaining strict adherence to grooming and professional appearance standards for the team.\n\nSafety and security form an integral part of the role, requiring the manager to comply with all policies, report any incidents, and maintain confidentiality and the protection of company assets. The Elderwood Restaurant Manager must anticipate guests’ needs, express appreciation genuinely, and cultivate positive working relationships within the team and wider hotel staff. The restaurant manager’s daily focus on quality assurance and guest satisfaction reinforces The Elderwood Restaurant’s reputation as a leader in the fine dining sector within the region and beyond.

Job Requirements

Minimum of 3-5 years restaurant management experience
Ability to direct and coordinate the organization’s goals and objectives
Hands on leadership style
Able to build, coach, and develop a team
Excellent interpersonal communication skills
Exceptional customer service and problem-solving skills
Detail oriented with focus on quality
Willing to work nights, weekends, and holidays when restaurant is open and based upon the needs of the business
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Must be able to access and navigate through each department at the hotel

Job Qualifications

Minimum of 3-5 years restaurant management experience
Ability to direct and coordinate the organization’s goals and objectives
Excellent interpersonal communication skills
Exceptional customer service and problem-solving skills
Detail oriented with focus on quality
Ability to build, coach, and develop a team
Hands on leadership style

Job Duties

Oversee a team of employees including hiring, development, scheduling and training
Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
Create a service first work environment
Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
Assign service-related tasks to servers
Ensure dining tables are properly prepared for service
Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
Assist with special events as needed
Adhere to grooming and appearance standards consistently
Understand and communicate products and services available at the hotel
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to Human Resources
Ensure team members uniform is neat and professional and grooming standards have been followed
Maintain confidentiality of proprietary information
protect company assets
Anticipate and address guests service needs
Thank guests with genuine appreciation
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standard