Restaurant Manager

Grand Prairie, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Employer paid disability insurance

401k plan with company match

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a renowned leader in the hospitality industry, widely recognized for its commitment to people-first values and delivering exceptional customer experiences. Originating as a humble hot dog cart in New York City's Madison Square Park, Shake Shack was founded by Danny Meyer, the distinguished CEO of Union Square Hospitality Group and author of the bestselling book Setting the Table. The brand quickly gained popularity, attracting loyal Shack Fans who lined up daily, demonstrating the brand's strong connection with its community and customers. All proceeds from the original cart were donated to park beautification, showcasing the company’s deep commitment to social responsibility and giving back. Over time, Shake Shack evolved from its modest beginnings into a permanent fixture in the culinary scene, expanding into one of the fastest-growing hospitality brands nationally and internationally. Today, Shake Shack continues its legacy by serving high-quality food paired with warm, hospitality-driven service in welcoming, community-focused environments.

As a Shake Shack Restaurant Manager, you will play a crucial role in leading daily restaurant operations while supporting and inspiring your team to deliver unparalleled guest experiences. This full-time position demands a passionate and motivated leader who thrives in a fast-paced, high-volume restaurant setting and seeks to cultivate a positive team culture that values growth, inclusivity, and excellence. Your leadership will influence all aspects of restaurant management, including personnel training and development, operational efficiency, food quality, sanitation and safety compliance, and community engagement. The role offers hands-on mentorship, comprehensive training, and significant opportunities for personal and professional development within the #ShackFam, establishing your career in a dynamic hospitality environment. You will be responsible for enforcing standards that uphold the Shake Shack brand values and enhancing the restaurant’s reputation through community outreach and event involvement. Working at Shake Shack is not just a job; it's an opportunity to be part of a mission-driven company dedicated to standing for something good, creating meaningful impacts for guests, employees, and neighborhoods alike. This position offers competitive weekly pay and performance bonuses, with additional perks such as meal discounts and access to comprehensive benefits packages essential for a rewarding career in hospitality management.

Job Requirements

High school diploma or equivalent
2-3 years restaurant management experience
Proven leadership and coaching skills
Knowledge of health and safety regulations
Ability to work flexible hours including nights and weekends
Strong communication and interpersonal skills
Food handler certification preferred

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations