Restaurant Manager

Wendy's is a renowned fast-food restaurant chain known for its quality food offerings and inviting work culture. Established by founder Dave Thomas, the company operates on three core principles: doing the right thing, treating people with respect, and making food better than expected from a typical fast-food chain. With a broad presence in the foodservice industry, Wendy's emphasizes not only delicious menu items but also a positive workplace environment that welcomes everyone. The company champions diversity and inclusion, proudly serving individuals of all races, religions, nationalities, genders, and the LGBTQ+ community. By providing reasonable accommodations for employees with disabilities, Wendy's fosters an environment where every team member can thrive and contribute meaningfully to the organization's success.

This job opportunity is for a Shift Manager position at a Wendy's franchise location based in Newport News, VA. The role provides the chance to join the Wendy's family - a team of fun, fast, and friendly individuals dedicated to delivering exceptional customer service and quality food. As a Shift Manager, you're expected to embody the spirit and energy of the restaurant, acting as the face of Wendy's during your shift and ensuring that operations run smoothly. This includes overseeing food safety standards rigorously, handling customer interactions professionally and promptly, and leading new team members by example. The role demands a hands-on leader who understands the importance of a positive dining experience and who can motivate and guide the team to achieve these standards consistently.

The position is geared toward individuals with prior restaurant experience of at least one year and offers the opportunity to elevate managerial skills in a dynamic, fast-paced environment. The work environment prioritizes teamwork and effective communication, where problem-solving, decision-making, and customer service skills are critical. The position requires flexibility in work hours and the ability to handle physical demands such as standing for extended periods, occasional lifting, and managing weather-related situations like rain or heat. Commitment to brand standards, including the use of necessary equipment like registers, grills, and headsets, is essential for the successful performance of this role.

As a Shift Manager at this independently owned and operated Wendy's franchise, compensation, benefits, and career advancement opportunities may differ from those offered at company-owned locations, allowing for a unique workplace culture tailored to the specific management and operational strategies of the franchise. The location at 675 J. Clyde Morris Blvd., Newport News, VA, 23601, is an integral part of the community and seeks a dedicated manager to further its commitment to quality food and customer satisfaction.