Restaurant Manager

THE SCENIC LOUNGE — General Manager Rochester, NH | Full-Time | Reports to Owner

"We are so glad you're here."

The Scenic Lounge is a 45-seat upscale cocktail lounge in Rochester, NH, serving an elevated American dinner menu Tuesday through Saturday evenings. We're known for warm, intentional hospitality and the kind of surprise-and-delight moments that turn first-time guests into lifelong regulars. We're looking for a General Manager who's ready to take the reins.

THE ROLE This is a leadership position for someone who genuinely loves hospitality — the operations, the people, and the guest experience. You'll be the operational heartbeat of The Scenic, reporting directly to the Owner and collaborating with an outside team of professionals focused on profitability and growth. All FOH staff report to you, and you'll support BOH staffing standards alongside our Executive Chef. This role is also a seat at the table for what comes next — strategic growth, operational scaling, and the long-term vision of The Scenic Lounge.

KEY RESPONSIBILITIES • Oversee all evening operations; maintain quality standards for FOH and BOH • Lead hiring, onboarding, scheduling (Sling), and payroll for all staff • Own the training and onboarding experience — every new hire should embody the Scenic standard from day one • Champion our surprise-and-delight culture: coordinate personalized gestures for guests celebrating milestones • Monitor and respond to online reviews; protect and cultivate our 5-star reputation • Provide weekly owner reports on guest feedback and escalate unresolved issues promptly • Track daily sales via Toast POS; identify trends and flag anomalies • Develop and execute employee recruitment and retention strategies • Manage permits, inspections, and compliance (health, liquor license, assembly, insurance) • Collaborate with ownership and outside consultants to analyze performance and improve profitability • Proactively bring growth ideas, retention strategies, and operational improvements

YOU'RE A ROCKSTAR IF YOU: • Walk into a room, read the energy, and immediately know how to elevate it • Lead with high expectations and genuine care — the kind of leader people stay for • Listen first, lead second — self-aware and adaptable with guests, staff, and ownership • Think like an owner: every labor dollar and guest interaction has a direct impact • Are energized by collaboration with outside professionals, not threatened by it • Want to help build what comes next — a second location, catering program, or the most talked-about lounge in NH

QUALIFICATIONS Required: 3+ years in hospitality, 1+ year direct management experience; experience with scheduling, payroll, and daily ops; familiarity with Toast POS and/or strong willingness to learn; availability Tuesday–Saturday evenings plus daytime admin hours. Preferred: Upscale or fine dining background; FOH and BOH experience; service training program experience.

COMPENSATION & BENEFITS • Salary: $60,000–$75,000 based on experience • Quarterly performance bonuses (sales goals, guest satisfaction, team retention) • Employer-sponsored health insurance • PTO and dining discounts

TO APPLY Send your resume and a brief note about what draws you to The Scenic Lounge to: [email protected]

The Scenic Lounge • Rochester, NH