Shaw's Crab House logo

Restaurant Manager

Chicago, IL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive salary
Quarterly bonus
Paid Time Off
401(k)
Blue Cross Blue Shield Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
Restaurant Discounts
Employee assistance program

Job Description

Shaw's Crab House is a distinguished dining establishment that brings together the best of both casual and upscale seafood experiences under one roof. Located in vibrant settings known for their love of quality seafood, Shaw's Crab House excels in offering guests a dual dining atmosphere. The first area is a relaxed oyster bar where patrons can savor freshly shucked oysters and light bites. This space is perfect for casual meetups and enjoys a lively, welcoming vibe. Adjacent to the oyster bar is a sophisticated seafood house where culinary excellence is showcased through made-to-order sushi and more than 40 seafood dishes, including the restaurant’s famed Alaskan King Crab Legs, a highlight that seafood enthusiasts eagerly anticipate. Shaw's Crab House is brought to life by Lettuce Entertain You Enterprises, a respected, culinary-driven restaurant company that nurtures a culture of caring and champions diversity. Lettuce Entertain You operates over 130 locations and is deeply committed to its employees and their growth, making it a sought-after employer in the hospitality industry. The company fosters an environment where unique perspectives are appreciated and diverse talents are cultivated, enriching the dining experience and workplace culture alike.

The role of Restaurant Manager at Shaw's Crab House is a key leadership position within this dynamic restaurant structure. This full-time role involves overseeing the daily operations of the restaurant, with a particular focus on front of house service leadership. The Restaurant Manager plays a critical part in ensuring a smooth and efficient operation that ultimately leads to exceptional guest experiences. Their responsibility includes running shifts, leading pre-shift meetings, and performing crucial tasks such as managing labor costs and driving sales to meet financial objectives. The Restaurant Manager collaborates closely with the General Manager and other management team members to recruit, onboard, train, and develop employees, fostering a cohesive and motivated team. This position requires at least two years of prior restaurant management experience in a high-volume, full-service setting, highlighting the need for strong leadership capabilities, attention to detail, and the ability to handle multiple operational facets simultaneously. The compensation for this role ranges from $55,000 to $70,000 annually, reflecting the importance of the position and the competitive benefits package that comes with the opportunity at Shaw's Crab House. Benefits include paid time off, health insurance options, and various supportive programs that contribute to employee well-being, making this role not just a job but a career advancement opportunity within a respected restaurant company.

Job Requirements

  • 2+ years of restaurant management experience in a high-volume, full-service environment
  • Ability to work a variety of days and shifts including early mornings, late nights and weekends
  • Ability to move and lift up to 50 pounds occasionally
  • Strong leadership and communication skills
  • Experience in managing costs, driving sales and developing teams
  • Competency in performing inventories and managing supply orders

Job Qualifications

  • 2+ years of restaurant management experience
  • Skilled in developing guest rapport
  • Skilled in leading teams

Job Duties

  • Run shifts and lead and direct the daily operations of a restaurant
  • Lead pre-shift meetings and participate in line, temperature and cooler checks
  • oversee all closing manager duties including counting down the safe, reviewing labor sheets and preparing nightly numbers email
  • Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
  • Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring
  • Respond immediately and effectively to guest and employee needs and feedback
  • Assist GM in managing costs, driving sales and growing the business in support of financial goals
  • Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
  • Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items
  • place food, beverage and restaurant supply orders
  • and accept and inspect deliveries
  • Model and promote teamwork across all teams
  • Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
  • Work a variety of days and shifts including early mornings, late nights and weekends at multiple sites with or without overnight travel, as needed
  • Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

Job Criteria

Experience

Mid Level (3-7 years)


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