Restaurant Manager

Washington, DC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $55,660.80 - $68,556.80

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

meal discounts

Corporate discounts

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

401k plan

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a renowned hospitality brand that originated from a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of "Setting the Table," Shake Shack has evolved into one of the fastest-growing restaurant chains known for its commitment to quality and community. The company’s mission is to "Stand For Something Good," emphasizing ethical business practices, community involvement, and delivering exceptional experiences to guests. Shake Shack’s roots in fine dining and dedication to philanthropy have made it a beloved name among customers and employees alike. The company fosters a positive work environment where team members are valued, encouraged to share ideas, and supported through hands-on mentorship and training programs. The inclusive culture is designed to nurture professional growth and make a meaningful impact within local communities.

This role focuses on leadership within the dynamic and fast-paced restaurant environment at Shake Shack. The ideal candidate will manage daily operations while ensuring superior guest experiences and maintaining high standards of hospitality. As part of the #ShackFam, you will be responsible for training and motivating team members, implementing brand promotion activities, and overseeing compliance with health and safety regulations. This position requires a blend of strong leadership, operational knowledge, and community engagement. It offers a competitive salary range from $55,660.80 to $68,556.80 along with diverse benefits such as performance bonuses, meal discounts, comprehensive insurance coverage, and development opportunities. Flexible working hours and an environment that values diversity and inclusion make this role a great fit for those passionate about driving excellence in hospitality. Joining Shake Shack means becoming part of a company dedicated to doing the right thing, providing outstanding service, and creating memorable moments for every guest.

Job Requirements

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations