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Restaurant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $23.00 - $25.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
Employee Discounts
Training and development programs
performance bonuses

Job Description

KFC Corporation, a globally recognized leader in the fast-food industry, is known for its signature fried chicken and commitment to quality service. Operating thousands of restaurants worldwide, KFC combines a rich heritage with innovative strategies to maintain its position as a market leader in quick-service dining. The company emphasizes a strong culture of teamwork, customer satisfaction, and operational excellence at all its locations. This particular opportunity is based in Port Hueneme, California, where KFC continues its mission to deliver outstanding food and service to its community. As an employer, KFC Corporation is dedicated to inclusivity and equal opportunity, fostering a diverse workplace where all employees are valued and respected. The company provides competitive wages with this role offering an hourly salary ranging from $23 to $25. Employment is on a full-time basis, allowing for a stable and rewarding career path in the food service industry.

The General Manager role at KFC is critical to the success of the restaurant, where the incumbent is entrusted with managing a multi-million-dollar operation. This leadership position involves directing all daily operations with a strategic focus on efficiency, team development, and customer experience. The General Manager oversees a team of employees, including shift supervisors, and is responsible for building a high-performing workforce through recruiting, hiring, training, and coaching. The role requires maintaining the highest standards of food quality, cleanliness, and service, ensuring compliance with all health and safety regulations at local, state, and federal levels. A key responsibility is fostering a positive work environment that promotes company culture and values, underpinned by integrity and ethical business practices.

Additional duties include managing inventory and cash control systems, responding to customer feedback constructively, and driving marketing initiatives to boost restaurant performance. The General Manager also plays an essential role in performance management, conducting evaluations, and implementing disciplinary or promotional actions as needed. Emphasizing safety, teamwork, and professionalism, this position demands a dynamic leader who can navigate a fast-paced environment and motivate their team to deliver outstanding results consistently. The role requires proficiency in the Microsoft Office suite, including Word and Excel, as well as familiarity with various restaurant technologies like POS systems and cash registers.

Physical demands are part of the job, with the need to stand, walk, bend, lift up to 25 pounds, and manage push or pull movements up to 90 pounds. The ability to communicate clearly and effectively, both in person and via phone, is crucial to this role. The General Manager must also demonstrate strong reasoning and decision-making skills, using critical thinking to solve problems and adjust plans based on data and situational needs. Travel is minimal but requires regular access to a personal vehicle.

KFC Corporation supports a diverse and respectful work environment focused on safety, ethical behavior, and professional development. This position welcomes applicants who are committed to delivering superior customer service and who thrive in leadership roles within the fast-food industry. The General Manager at KFC is not only a manager but a culture ambassador responsible for leading the team towards breakthrough results and sustained business growth.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or cashier roles
  • proficiency in Microsoft Word and Excel
  • regular access to a personal vehicle
  • ability to stand, walk, sit, stoop/bend, use hands for computer operation, reach with hands and arms
  • ability to push/pull up to 90 lbs up to 30 feet
  • ability to lift up to 25 lbs
  • clear speech and good hearing both face to face and on the phone
  • clear vision at 20 inches or less with or without corrective lenses

Job Qualifications

  • Previous customer service or cashier experience desirable
  • proficiency using Microsoft Office suite (Word and Excel)
  • knowledge of internet explorer
  • good communication skills
  • ability to lead and manage teams effectively
  • strong problem-solving skills

Job Duties

  • Perform and direct overall restaurant management including inventory and cash control systems
  • ensure that all local and national health and food safety codes are maintained, and company safety and security policies are followed
  • recruit, hire, train and develop high quality team members
  • maintain a positive work environment dedicated to promoting our culture and values
  • responsible for all food and beverage quality, service, and cleanliness standards within the restaurant
  • ensure that operational and training standards are consistently maintained
  • respond to customer concerns, both written and verbal, with the ability to creatively solve problems

Job Criteria

Experience

Mid Level (3-7 years)


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